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Slow, adware infected laptop


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#1
StalkerJay

StalkerJay

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Helloo Geeks to Go! the only place i go with my comp problems. I have a friend with a Dell inspiron 8000 with windows 2000 5.00.2195 an x86 Family 6 Model 8 Stepping 6 AT/AT compatable processer with 130,528 KB RAM. It has multiple adware, malware problems and start up is VERY slow. I have installed and ran both ewido's latest version and ccleaner. Please let me know the next step (Hijack this?) thanks.

Stalker J
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#2
wannabe1

wannabe1

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Hello StalkerJay...

You got it...Let's let the malware experts deal with this one.

Please go to the Malware Forum and follow the instructions you'll find there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1
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