Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

XP System Information


  • Please log in to reply

#1
cableguy

cableguy

    Member

  • Member
  • PipPipPip
  • 112 posts
Need help getting system information back, in the window it says "Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing." I just finished up a malware issue in another forum and now this problem started, any ideas? :whistling:
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up

Click start, all programmes, accessories, system tools to run disc defragmenter

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

  • 0

#3
cableguy

cableguy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 112 posts
Problem... I don't have the XP Pro CD. I do have an XP Home (upgrade) from another PC.
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Unlikely to run, can you borrow an XP Pro CD
  • 0

#5
cableguy

cableguy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 112 posts
Yes I think I can
  • 0

#6
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
That would be good, any same version XP CD will do
  • 0

#7
cableguy

cableguy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 112 posts
I'm back, found a CD and performed the steps required, but did not solve the problem. :whistling: Anything else we can do?
Some other problems are cannot change firewall settings get a message - windows cannot start ICS services, and another is no access to advanced properties in Local Area Conn. Properties.

Edited by cableguy, 02 October 2006 - 09:19 PM.

  • 0

#8
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Click start then run, type services.msc then press enter, look for Windows Firewall, double click it

Start the service, set the start up type to automatic, click apply, reboot
  • 0

#9
cableguy

cableguy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 112 posts
Got an error message - Error 1068: The dependency service or group failed to start.

The more I look into this I keep getting messages about Windows Management Instrumentation. It seems to be missing! When I try to start it in Services I get an error - cannot find module

Edited by cableguy, 03 October 2006 - 08:43 PM.

  • 0

#10
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Do you still have the XP CD (same version as installed) and your product key
  • 0

Advertisements


#11
cableguy

cableguy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 112 posts
I have the CD but no product key for it. There is a key code on the PC but the CD to match it is not available.
  • 0

#12
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
You can use a same version CD, the product key must be the one on the PC

Download the latest key finder

http://www.magicalje...keyfinder.shtml

Run it and get the XP Key which is a 25 character alpha numeric code which does not include the sequence OEM
  • 0

#13
Nekul

Nekul

    Member

  • Member
  • PipPip
  • 14 posts
Please try this link, Ifound it when searching in Google.

http://support.micro...=323209&sd=RMVP
  • 0

#14
cableguy

cableguy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 112 posts
Hello Keith,

What do I do with the key when I get it?
  • 0

#15
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP