I really hope you'll be able to help, it would be very much appreciated.
It started a few days ago.
Explorer is running slow, when a site is loaded it seems to freeze for a few seconds and then loaded again...
There are links created in the textfields. ie. if there are words like computer, money etc in a email this becomes a link...
The homepage is set to quicksearch. (this has been fixed now)
Pop ups are appearing every now and then, seems to be on random.
Some links are created on the desktop (this was fixed but then appeared again and now it might be fixed)...
The system is slower, this may also be due to the programs I have downloaded to help with the problem. I have used adaware and spybot, but as they did not get rid of the problem, I uninstalled them. Now I'm running webroot spysweeper, cwshredder & spysubtracter. They have detected and deleted some problems.
Here is the log of Hijackthis:
Logfile of HijackThis v1.99.1
Scan saved at 15:36:12, on 23.03.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Programfiler\Apoint2K\Apoint.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Programfiler\TOSHIBA\TOSHIBA-kontroller\TFncKy.exe
C:\Programfiler\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Programfiler\Microsoft Works\WksSb.exe
C:\WINDOWS\System32\SXCPL.EXE
C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe
C:\Programfiler\QuickTime\qttask.exe
C:\Programfiler\Java\j2re1.4.2_05\bin\jusched.exe
C:\Norman\bin\ZLH.EXE
C:\Programfiler\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\Programfiler\Webroot\Spy Sweeper\SpySweeper.exe
C:\Programfiler\Fellesfiler\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Programfiler\Fellesfiler\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Programfiler\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Programfiler\Apoint2K\Apntex.exe
C:\Norman\Bin\Zanda.exe
C:\WINDOWS\System32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\Norman\Nvc\BIN\NIP.EXE
C:\WINDOWS\system32\ZONELABS\minilog.exe
C:\Norman\Nvc\BIN\NVCSCHED.EXE
C:\Norman\bin\NJEEVES.EXE
C:\Norman\Nvc\bin\nvcoas.exe
C:\Norman\Nvc\BIN\nipsvc.exe
C:\Norman\Nvc\bin\cclaw.exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Christine\Mine dokumenter\download\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.no/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - (no file)
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\System32\rtneg2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [Apoint] C:\Programfiler\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 10
O4 - HKLM\..\Run: [TosHKCW.exe] C:\Programfiler\TOSHIBA\Wireless Hotkey\TosHKCW.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Programfiler\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Programfiler\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [SXCPL] SXCPL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programfiler\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programfiler\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Programfiler\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [NavRegReminder] "C:\WINDOWS\temp\NavBrowser.exe" /r /i "C:\WINDOWS\temp\NavLoad.ini"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programfiler\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Programfiler\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Påminnelser for Microsoft Works Kalender.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programfiler\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ZoneAlarm.lnk = C:\Programfiler\Zone Labs\ZoneAlarm\zonealarm.exe
O4 - Global Startup: formZ Render Server.lnk = C:\formz\formZ\formZ\formZ Render Server v4.0.0\formZ Render Server.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programfiler\Fellesfiler\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O12 - Plugin for .spop: C:\Programfiler\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: LotusMenu - https://www.ria.sas....nu/menudisp.cab
O16 - DPF: {127698E4-E730-4E5C-A2B1-21490A70C8A1} (CEnroll Class) - https://www.skandiab....0/xenrlinf.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1111530393318
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programfiler\Fellesfiler\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: TrueVector Basic Logging Client (minilog) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\minilog.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\Norman\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Norman\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\Bin\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\Norman\Nvc\bin\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\Norman\Nvc\BIN\NVCSCHED.EXE
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe
Thanks for helpful inputs!
håvard