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Norton anti-virus will not enable auto-protect

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Dear Sir/Madam

I cannot receive or send e-mails on Microsoft Outlook Express and I suspect it has to do with my Norton anti-virus, which since I renewed my firewall subscription will not enable the auto protect. Also the e-mail scanning is off and says urgent attention needed.

When I turn on Outlook Express I receive the following error message:

The connection to the server has failed. Account "pop3.blueyonder.co.uk",
Server: "pop3.blueyonder.co.uk",
Protocol:POP3, Port:110, Secure(SSL): No, Socket Error:10061,Error Number:OxCCCOE

Please advise me as I cannot solve this by myself. Blueyonder (my broadband provider) believe the problem lies with Norton.

Yours Truly

John Phillipson
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yo man try to see if you could uninstall your nortan and then recreate your mail account when you done that. In outlook express click your tools icon, go to accounts, chose mail, and then properties. In properties go to connection and enable always connect using and chose the connection you use to connect with. click apply and then ok. when this is done install your nortan again and when installed disable the scanning of outgoing mail because it is not a risk for your machine. remember to always update your nortan on the net

any help ask i work at an isp
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