[ITChick]

New to this so forgive me if i dont do this correctly.
I have an Outlook e-mail issue that i need help with. I am running Outlook 2000 and i'm not immediately notified of new e-mails. I have to leave the inbox and click on calendar or sent items, then back to the inbox. Then, and only then, will new e-mails appear. This has become an issue because i have missed a couple of important e-mails. Can anyone tell me how to fix this problem? I'm sure it is something simple but i'm missing it.
thanks

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In Outlook, click tools, options, mail setup

Is it set to send immediately when connected

Click send receive, is it set to include this group and to check every ?? minutes

[Retired Tech]

In Outlook, click tools, options, mail setup

Is it set to send immediately when connected

Click send receive, is it set to include this group and to check every ?? minutes

[ITChick]

i dont have a "mail setup" tab. I have "mail services" and "mail format". Neither of those give me the option to select what you suggested. Any other suggestions? Just and fyi: i'm running Outlook not Outlook Express. Does that make a difference in you advice?
thanks

[jester620]

Just to narrow down your options, how is your Outlook configured? Is it configured for "Internet only" or "Corporate or Workgroup."

To check which configuration you have, go to Help > About Microsoft Outlook... The configuration will be listed below Microsoft Outlook 2000 at the top.

Each configuration has options the other doesn't. This will help the staff to narrow down your problem.

[ITChick]

I have "Corporate or Workgroup."