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lap top problems


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#1
youngpup

youngpup

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Hi all,

My lap top has started freezing and the only way to regain control is to switch it off and start it up again, then it does it again at a random time (maybe ten miniuts, or two). I cant think why it should do this as i have not installed any new hardware or programs. Has the thing (only two years old) had it or is it somthing to do with the hard drive etc?

Thanks.

Edited by youngpup, 23 September 2006 - 05:07 AM.

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#2
Facedown98

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Hi. When did this start? Do you have protection from internet-borne viruses and such?
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#3
youngpup

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Just a few days ago. You think it might be a virus? Well thats reassuring I suppose, how do I procure the sollution?
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#4
Facedown98

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Well, I'm not sure, but it might be Malware related.

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post a hijackthis log in THE MALWARE FORUM forum.
(Posting HiJack This logs in any other forum other than the malware forum is forbidden. If you post an HJT log in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post HJT logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#5
Facedown98

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hi again. Sorry to double post (as a matter of fact, if a moderator would merge the messages, that would be great), but it has come to my attention that this issue could also be a result of overheating. I would like to explore this option. Please download and install SpeedFan so that we can monitor your PC temperatures. If you're not sure what SpeedFan is, here's the developer's description... "SpeedFan is a freeware program that monitors voltages, fan speeds and temperatures in computers with hardware monitor chips." There's much more to it, but I don't exactly want to lecture you either lol Here's some more information if you would like to read up... http://www.almico.com/speedfan.php ... Once you run SpeedFan, post back your results. Let it run for a little bit though, this way we can see if it changes in an eratic way, or is just fine.
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