[Agcatman]

Hey guys, hope you might help. It would appear that I have contracted some nasty malware on my ex-wife's (eek!) laptop. I know that I got this from some tainted Torrents and I've been able to get most of the stuff off myself but cmdService is tough. So far I've done as follows: AdAware numerous times, Spybot S&D numerous times, Spycatcher numerous times and Counterspy numerous times. I've scanned with McAfee and Panda Online. Many of the programs see the infection but they seem unable to do anything about it. After coming here and reading I installed TrojanHunter and it found the cmdService Registry key but it also was unable to delete the key. The malware load I got from the Torrent payload (actually two Torrents) was just a' brimmin' with nasties including Invisible Keylogger, a commercial keylogger. I noticed all this junk immediately (I think) and as noted have taken steps but it would appear my efforts leave something to be desired. In the meantime weird stuff is happening. Windows Installer keeps popping up and trying to install "Fax" and Windows Security System keeps getting shut down in the Services menu. Oh yeah, and before I made it quit bugging me, Spybot kept blocking the install of several things, mainly, it seemed, TargetNet.

So, I bow to the considerable knowledge of the board and humbly beseech thee for help.

HijackThis log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 1:55:13 PM, on 9/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\AOL\1141610227\ee\AOLSoftware.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpyCatcher 2006\Protector.exe
C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sherry\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\System32\ZCfgSvc.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141610227\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SpyCatcher Reminder] "C:\Program Files\SpyCatcher 2006\SpyCatcher.exe" reminder
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: SpyCatcher Protector.lnk = C:\Program Files\SpyCatcher 2006\Protector.exe
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-36.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O20 - AppInit_DLLs: interceptor.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe

[Advertisements]

Hmm, anyone? Any help available?

[Agcatman]

Hmm, anyone? Any help available?

[Agcatman]

I'd stil appreciate any help, anyone there?

[Agcatman]

Still looking here! Any help appreciated!

[don77]

Hello there and sorry for the delay, By bumping your own topic it gives us the impression someone is helping you

Could you post back a fresh HJT log also I would like to see a log from active scan, I don't see anything in the log where and what is being found ?

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

[Agcatman]

Hello there and sorry for the delay, By bumping your own topic it gives us the impression someone is helping you

Sorry bout that, seems to be pretty busy here. Definitely no shortage of nasty stuff out there I see!

The Panda Scan results are attached. And thanks for the reply too!

Attached Files

•  Activescan.txt   955bytes   139 downloads

[don77]

OK a folder we can get rid of

Reboot into SAFE MODE
Search for and delete the Folders highlighted in Blue

C:\WINDOWS\U2hlcnJ5IEwuIEF1c3Rpbg


Reboo to normal mode and rescan with active scan and post back what it finds please

[Agcatman]

OK a folder we can get rid of

Reboot into SAFE MODE
Search for and delete the Folders highlighted in Blue

C:\WINDOWS\U2hlcnJ5IEwuIEF1c3Rpbg


Reboo to normal mode and rescan with active scan and post back what it finds please

Hmm, well, I've tried exploring myself and using the search function (including Show Hidden Files and Folders in search function and Control Panel/Folder Options/Show Hidden Files) but I can't find it. Panda still sees it though.

[don77]

Lets try this

*Please open notepad and save these instructions, Name it something you will remember
*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\U2hlcnJ5IEwuIEF1c3Rpbg

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
*Click on “All Files”
*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
Your computer should restart automatically if not restart manually


Rescan with active scan and see if it finds it

[Agcatman]

Okay, did as directed but Killbox didn't do anything. So, went to Kaspersky and did an online screen. Kaspersky did not see anything so I went back and did a Panda scan. Once again Panda saw the folder in the WINDOWS directory but I couldn't find it manually. Ran Killbox again, still didn't work, but when I went looking again this time the folder showed up in the directory! Weird! Anyway, I deleted it and reran Panda. Still finding the Registry entry but the folder with the *.vbs script appears to be gone. Next suggestion oh wise one?

And a sincere thanks for the help you've provided.

Attached Files

•  Activescan3.txt   1.08KB   149 downloads

[don77]

Excellent, the registry item its finding is harmless probably an orphaned reg key that would very difficult to find,

You did pick up one tracking cookie however but nothing to be worried about there either


Please use the following suggestion to help prevent reinfection


Download the following program, For keeping crap off your system to begin with
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially dangerous sites in Internet Explorer.
Download Spyware Blaster

Keep AD-Aware. and Spybot 1.4 handy, Check them for updates prior to running and run them weekly
Same with your Anti Virus,

For an added check run an online virus scan, you can use one of the 2 below,
TrendMicro's HouseCall
ActiveScan

Be sure and give the Temp folders a cleaning out now and then as well, A handy tool to do this
Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Remeber to Check Windows for updates

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

[Agcatman]

Thanks again Don. Your help is very much appreciated.

[don77]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.