[Zaine7673]

About a month ago my desktop started to crash due to viruses/malware and so on. then it went through a phase where it kept restting itself after little while. So I reinstalled the whole OS but the same thing occured. I thought it was dead so I left it in the corner to catch dust. But after going on a few forums and learning a few things I think with the help of you kind people I could make it live again. Just reinstalled the OS on it yesterday and installed norton Internet security. It worked fine until today. The same thing again and again. It keeps resetting. What could it be? could it be That the CPU is overheating? how could that be because I've used this desktop for almost three years and It worked fine. Please give me any kind of advise.

[Advertisements]

Look at the video card software and temperatures

Items in blue which are underlined are clickable to give more information about the process

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on the right for display / video adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System

If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything

For the temperatures, click + next to computer then sensor

[Retired Tech]

Look at the video card software and temperatures

Items in blue which are underlined are clickable to give more information about the process

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on the right for display / video adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System

If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything

For the temperatures, click + next to computer then sensor

[Zaine7673]

So your saying that its the graphics/video card with the problem. I still have the CD I got When I bought the card. It's a RADEON 7000 (64 MB)
should I juat install it from the CD?

Edited by Zaine7673, 23 September 2006 - 11:11 PM.

[Zaine7673]

sorry, wheres the temperature meant to be at? How would I know if its too hot?

[Retired Tech]

For the temperatures, click + next to computer then sensor

Post any it gives

[Zaine7673]

Heres the full thing. hope it helps.




Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SIRSYSTEM
User Name Administrator

Motherboard
CPU Type AMD Athlon XP, 1566 MHz (11.5 x 136) 1800+
Motherboard Name Gigabyte GA-7VAX1394 (5 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN, IEEE-1394)
Motherboard Chipset VIA VT8377 Apollo KT400
System Memory 768 MB (DDR SDRAM)
BIOS Type Award Modular (01/14/03)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter RADEON 7000 / RADEON VE Family (Microsoft Corporation) (64 MB)
Video Adapter RADEON 7000 / RADEON VE Family (Microsoft Corporation) (64 MB)
3D Accelerator ATI RV100 DDR
Monitor Philips 107E (CM2600) [17" CRT] (BZ 033222)

Multimedia
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive MDT MD800BB-00JKA0 (74 GB, IDE)
Disk Drive Maxtor 6E040L0 (40 GB, 7200 RPM, Ultra-ATA/133)
Disk Drive Prolific PL3507 Combo Device (1394-ATAPI rev1.10) IEEE 1394 SBP2 Device (76 GB)
Optical Drive ATAPI DVD-ROM 16X (16x DVD-ROM)
Optical Drive MSI CD-RW MS-8348 (48x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 39197 MB (35528 MB free)
D: (NTFS) 76316 MB (57386 MB free)
G: (NTFS) 78159 MB (24631 MB free)
Total Size 189.1 GB (114.8 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC

Peripherals
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device NETGEAR WG111v2






Please let me know if these specs are good or bad so I can get a rough idea of what I should be looking out for when I purchase my next desktop.
Thank you.

[Retired Tech]

You need to click the + next to computer then click sensor at the bottom of that part

[Zaine7673]

OK it says:


Temperatures:
Motherboard - 51 C (124 F)
CPU - 47 C (117 F)
Maxtor 6E040L0 - 36 C (97 F)
MDT MD800BB-00JKA0 - 40 C (104 F)


Hope thats what you need.

Edited by Zaine7673, 24 September 2006 - 12:01 AM.

[Retired Tech]

Motherboard is high

Did you re-install the video drivers

[Zaine7673]

not yet, should I? should i install from the CD I got with it?

[Retired Tech]

If you have not updated them from ATI, otherwise the installer will stop because of a newer version

[Zaine7673]

Now its showing:

Temperatures:
Motherboard - 49 C (120 F)
CPU - 46 C (118 F)
Maxtor 6E040L0 - 34 C (93 F)
MDT MD800BB-00JKA0 - 38 C (100 F)


not much difference is there?

Edited by Zaine7673, 24 September 2006 - 12:48 AM.

[Retired Tech]

Have you ever opened the case?

[Zaine7673]

yeah about a month ago. just to put some DDR RAM in it.

[Retired Tech]

Make sure the power lead is removed

Have a look for dust

Check everything is seated properly




Click this for a guide to using Memtest



Click this to download Memtest



Run it overnight if possible