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Computer freezing after rt click in windows explorer


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#1
PurpleKitty

PurpleKitty

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My computer freezes everytime I right click on a folder. I have to go into task manager and close the frozen window, and then I get a Drwatson Postmortem Debugger error. If I click on it my computer either freezes and needs to be restarted or all the applications close on the computer.

I also cannot use my defragmenter or video players, they cause the same problems as right clicking.

I already had the Windows XP Service Pack 2 installed.

I ran Ad-aware, Spybot S&D, CWShreder, TrojanHunter, and Ewido Anti-Malware. I have tried deleting the accounts on my computer and starting a new on it as well. When in safemode my computer had the same problem with right clicking and the Drwatson error.

Here is the Ewido log
+ Created at: 2:43:22 AM 9/25/2006

+ Scan result:


C:\Documents and Settings\Default User\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Kitty\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

Here is the Hijackthis log
Scan saved at 3:25:01 AM, on 9/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
D:\Program Files\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Documents and Settings\Kitty\Desktop\Computer Cleaners\ewido anti-spyware 4.0\guard.exe
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\WINDOWS\ehome\ehtray.exe
D:\Program Files\eTrust Anti-Spam\QSP-2.1.215.15\QOELoader.exe
D:\Program Files\eTrust EZ Antivirus\CAVTray.exe
D:\Program Files\eTrust EZ Antivirus\CAVRID.exe
D:\Program Files\eTrust Personal Firewall\ca.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\Program Files\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\Documents and Settings\Kitty\Desktop\Computer Cleaners\ewido anti-spyware 4.0\ewido.exe
D:\Program Files\RoboTaskBarIcon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
D:\Program Files\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Kitty\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - D:\Program Files\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - D:\Program Files\roboform.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QOELOADER] "D:\Program Files\eTrust Anti-Spam\QSP-2.1.215.15\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "D:\Program Files\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "D:\Program Files\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] D:\Program Files\eTrust Personal Firewall\ca.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [eTrustPPAP] "D:\Program Files\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Documents and Settings\Kitty\Desktop\Computer Cleaners\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKCU\..\Run: [RoboForm] "D:\Program Files\RoboTaskBarIcon.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = ?
O4 - Global Startup: D-Link REG Utility.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: Customize Menu - file://D:\Program Files\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://D:\Program Files\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://D:\Program Files\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://D:\Program Files\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://D:\Program Files\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://D:\Program Files\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://D:\Program Files\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://D:\Program Files\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://D:\Program Files\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://D:\Program Files\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?LinkID=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplane...DC_2.2.1.87.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1134485126406
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - D:\Program Files\eTrust EZ Antivirus\ISafe.exe
O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\Program Files\CA\SharedComponents\CA_LIC\\lic98rmt.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Documents and Settings\Kitty\Desktop\Computer Cleaners\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - D:\Program Files\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


Thank you ahead of time for your help.
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