Is it possible to repair my System32 Files? If so, how do I do it ? I am new to computers & have only had mine for 6 months. I need step by step Instructions Please. I had this same problem 3 weeks ago so I took it in to the shop. He fixed it but he also wiped out alot of my files & failed to re-install my Nero & Power DVD. He said that I had a virus but couldn't tell me how or where I got it from. He charged me $80 & I really don't have the money to let him work on it again But if it is something that I can't fix I guess that I will take it in again. Any help that you can give me will be appreciated greatly!
Missing or Corrupt system32 files
Started by
shih-tzucrazy1
, Sep 26 2006 03:57 AM
#1
Posted 26 September 2006 - 03:57 AM
Is it possible to repair my System32 Files? If so, how do I do it ? I am new to computers & have only had mine for 6 months. I need step by step Instructions Please. I had this same problem 3 weeks ago so I took it in to the shop. He fixed it but he also wiped out alot of my files & failed to re-install my Nero & Power DVD. He said that I had a virus but couldn't tell me how or where I got it from. He charged me $80 & I really don't have the money to let him work on it again But if it is something that I can't fix I guess that I will take it in again. Any help that you can give me will be appreciated greatly!
#2
Posted 26 September 2006 - 07:39 AM
Hi shih-tzucrazy1...
Click Start then Run...type sfc /scannow (Note the space between sfc and /) and press "Enter". You will be asked for your installation cd, so have it handy. Wait for the scan to finish (this might take up to an hour).
When it's finished, click Start then Run...type chkdsk /r (Again...note the space) and press "Enter". You will be told the volume is busy and asked if you want to run the dheck on the next boot...type Y and press "Enter". This will run on boot-up so restart will take a while...be patient.
wannabe1
Click Start then Run...type sfc /scannow (Note the space between sfc and /) and press "Enter". You will be asked for your installation cd, so have it handy. Wait for the scan to finish (this might take up to an hour).
When it's finished, click Start then Run...type chkdsk /r (Again...note the space) and press "Enter". You will be told the volume is busy and asked if you want to run the dheck on the next boot...type Y and press "Enter". This will run on boot-up so restart will take a while...be patient.
wannabe1
#3
Posted 26 September 2006 - 10:18 AM
Here is some more info about my problem.When I turned on computer the following page comes on
Windows could not start because the following file is corrupt:
\WINDOWS\system32\conf ig\SYSTEM
Safe Mode
SafeMode w/ Networking
Safe Mode w/ Command Prompt
Last Known Good Configuration
Start Windows Normally
You can attempt to repair the file by starting Windows Setup using the CD-ROM
Select 'r' at the first screen
Highlight your choice that you want to perform
Windows could not start because the following file is corrupt:
\WINDOWS\system32\conf ig\SYSTEM
Safe Mode
SafeMode w/ Networking
Safe Mode w/ Command Prompt
Last Known Good Configuration
Start Windows Normally
You can attempt to repair the file by starting Windows Setup using the CD-ROM
Select 'r' at the first screen
Highlight your choice that you want to perform
#4
Posted 26 September 2006 - 11:45 AM
Sorry...It seems I overlooked the part about Windows not starting.
Are you able to boot to the cd? Or do you not have one...
Are you able to boot to the cd? Or do you not have one...
#5
Posted 26 September 2006 - 10:15 PM
I have my CD but I'm not sure how to do a reboot from it. I'm a newbie to computers so i need it in plain english. LOL I'm not that adept at computer talk! My computer guy said that it is probably the hard drive & ordered me a new one but i will lose all my documents & pics that I have saved. I need step-by-step instructions as to what to do this.
#6
Posted 26 September 2006 - 10:23 PM
There is a possibility that this is, indeed, a bad hard drive.
Can you get to this screen?
Do this again. You should be taken to a screen that will ask you which operating system you want to repair. If you only have one operating system installed, which I assume is so, it should already be selected.Tried to repair using my Nobilis Operating Prouct Recovery CD-ROM. I pressed 'R' for repair then I got totally confused on what to do next.
Can you get to this screen?
#7
Posted 26 September 2006 - 10:35 PM
I got that far & pressed 1 for C:\\Windows. This is where I got confused cause it gave me a list of computer words & the only one that I knew was DELETE. I did see system SYSTEMBOOT I think but the others were just letters to me. Sorry I wish that I knew more about this stuff!
#8
Posted 26 September 2006 - 10:50 PM
#9
Posted 26 September 2006 - 10:56 PM
Yes this is where i became lost!
#10
Posted 26 September 2006 - 10:58 PM
What is listed in the box on that screen? Is there a Windows installation listed?
#11
Posted 26 September 2006 - 11:34 PM
Yes it says C: Partition1 (834066) [NTFS] 152625MB [136732MB free]
#12
Posted 26 September 2006 - 11:56 PM
With that partition selected, press "Enter".
What's the next screen you see?
What's the next screen you see?
#13
Posted 27 September 2006 - 12:19 AM
Caution: Installing multiple OS on a single partition is not recommended.
To continue Setup using this partition, Press C
To select a different partition, press ESC
To continue Setup using this partition, Press C
To select a different partition, press ESC
#14
Posted 27 September 2006 - 12:27 AM
This is going a slightly different direction than what I'd like, but it may actually be the way to go under the circumstances. It's going to do a parallel install of XP by the looks of it. This will allow you to recover the data from the installation that's not working. Then we can work on either repairing the original installation, or failing that, remove it.
Of course, this all depends on the health of the hard drive.
Press C
Of course, this all depends on the health of the hard drive.
Press C
#15
Posted 27 September 2006 - 12:43 AM
now it says this
Format the partition using the NTFS file system(Quick)
Format the partition using th NTFS file system
Leave the current file system intact (no changes
it says to scroll to the one that we want to do
Format the partition using the NTFS file system(Quick)
Format the partition using th NTFS file system
Leave the current file system intact (no changes
it says to scroll to the one that we want to do
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