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HELP! Can't download much of anything to detect problem


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#1
wccmc

wccmc

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Hello,

I am grateful to have found your site. I have no idea what is going on with my computer! Have Windows 98 and tried to follow the instructions on your home page. I was able to download and run CWSHREDDER and TrojanHunter - nothing was found. I am not able to download any other links - I try, buy nothing happens. When I first start up IE, I get the following message "MSNMIG - this program has performed an illiegal operation and will be shut down" - I close it and IE comes up. However, whenever I try to change pages, I get "An error has occurred in the script on this page" all kinds of errors pop up....Line 55, char 3, error - syntax error. Line 356, char 4, syntax error. Line 67, char 1, syntax error. I am lost and this is the third computer we are having problems with. Also tried downloading Mozilla, but got a "unable to creat a certificate chain from the signing certificate to a root. Also, can not open email from hotmail at all. Please help!

Valerie
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#2
Neil Jones

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Which version of Windows 98 is it? The early version throws up all kinds of wierd and wonderful errors for many programs.

To find out, right-click on My Computer and go to Properties. It tells you there whether it's Win98 Gold or Win98 Second Edition.
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#3
wccmc

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The only thing it says is:
Microsoft Windows 98
4.10.1998
HP Pavilion
Genuine Intel
Pentium II Processor
Intel MMX ™ Technology
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#4
Neil Jones

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Yes, its Windows 98 Gold. The malware programs and Mozilla unfortunately don't run on this version of Windows 98. Microsoft discontinued support for this version of Windows 98 less than a year after it came out as it was basically no better than Windows 95.

Out of luck I'm afraid. Sorry.
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#5
fleamailman

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Ok, when you cannot cure you can at least reinstall but before you jump to putting in the Windows cd and fresh reinstalling the system there are three things I would like you to do;


- most malware will be removed if you follow the steps in the link given here; however, in the rare case that the malware beats the steps mentioned, then the link goes on to tell what to do after that.
http://www.geekstogo..._Log-t2852.html
- make sure you have all you drivers because finding drivers for windows 98 is not always possible.
- backup all you data, which on a windows 98 machine is never a great amount but since USB keys are out, not simple, hopefully you have some other way then.
- wait a bit longer in case someone has a better idea

Do you have a windows98 cd, or a restore disk, or something else. I would wait a bit longer because I am very weak on most things but especially windows98.

Edited by fleamailman, 30 September 2006 - 03:03 AM.

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