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Help. Can't Get Rid of Malware!


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#1
Jeneration

Jeneration

    New Member

  • Member
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I've tried running AdAware, Spybot, and CWShredder multiple times. I'm still getting popups all time, even when not using the Internet. I've also got some programs on startup that I can't get rid of - Desktop Search and 180SearchAssistant. Help! Here's my hijack this log:

Logfile of HijackThis v1.98.2
Scan saved at 9:24:02 PM, on 3/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iRiver\Service\MLService.exe
C:\Program Files\iRiver\Service\Updater.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\iipall.exe
C:\WINDOWS\TEMP\ICD1.tmp\svcmm32.exe
C:\windows\temp\180ax.exe
C:\windows\system32\XBhEQA.exe
C:\windows\system32\KpY.exe
C:\WINDOWS\system32\XBhEQA.exe
C:\WINDOWS\system32\ap9h4qmo.exe
C:\WINDOWS\system32\exptif.exe
C:\WINDOWS\qzupod.exe
C:\program files\internet explorer\iexplore.exe
C:\WINDOWS\system32\eqnpdmoe.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jen\Desktop\CWShredder.exe
C:\Documents and Settings\Jen\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R3 - Default URLSearchHook is missing
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: Band Class - {CC378B83-9577-44D0-B4F8-0DD965E176FC} - C:\Program Files\eSyndicate\esyn.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [iRiver AutoDB] C:\Program Files\iRiver\Service\MLService.exe
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\Service\Updater.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [muqhumw] c:\windows\system32\muqhumw.exe
O4 - HKLM\..\Run: [nsvcin] C:\WINDOWS\system32\n20050308.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\iipall.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [USB controller] "C:\WINDOWS\TEMP\ICD1.tmp\svcmm32.exe" /startup
O4 - HKLM\..\Run: [180ax] c:\windows\temp\180ax.exe
O4 - HKLM\..\Run: [khcfyd] C:\WINDOWS\khcfyd.exe
O4 - HKLM\..\Run: [XBhEQA.exe] c:\windows\system32\XBhEQA.exe
O4 - HKLM\..\Run: [KpY] C:\windows\system32\KpY.exe
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\system32\ap9h4qmo.exe
O4 - HKLM\..\Run: [2Fmi35T] exptif.exe
O4 - HKLM\..\Run: [qzupod] C:\WINDOWS\qzupod.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Jo5sRRfmO] eqnpdmoe.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt3_x.cab
O16 - DPF: {5445BE81-B796-11D2-B931-002018654E2E} (MeadCo Security Manager) - http://vrl-web1.lssi...g/ie/SecMgr.cab
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O16 - DPF: {B9DE24B7-CD0E-47CC-ADB4-56D397055613} (ScreenCap Class) - http://vrl-tempweb1....creenCapATL.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
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#2
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Hi Jeneration, Welcome to Geeks to Go.
My name is Trevuren and I will be helping you with your log.

1) I want you to run at least one, and preferably both, of the following FREE online antivirus scanners, making sure that you choose to do a "complete scan" and letting the program fix everything it finds. It is also necessary to REBOOT your system after running each program.

TrendMicro Free Virus Scanner and Panda Software Online Virus Scanner.

2) I would also like you to download and run a free trial version of an anti-trojan program called Trojan Hunter: Trojan Hunter . Let it scan your whole system and remove anything it finds.

REBOOT
your system.

3) Download the most current version of Hijackthis (v.1.99.1)to a folder of its own. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

1. Please go to your 'My Documents' folder, right-click and select 'New > Folder' and name the folder 'HijackThis'.

2. Download Hijackthis from:HERE

3. Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder.

4. Close ALL windows except HJT

5. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

6. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

Regards,

Trevuren

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#3
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
TO ADMINISTRATION

This topic is closeddue to inactivity. Should the original poster need it reopened, please contact a staff member.

Trevuren
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