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No Sound?


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#1
cory49

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Hey, it's been awhile since I posted here, but here I go...

Early this morning my computer was fine, went to school, came home, and discovered my computer has no more sound. I have power to the speakers. In "Sounds and Audio Devices", it says there is no audio device. Im not sure what went wrong. I've tried the driver "C-Media from Download.com" but still no luck. I recently got a new harddrive installed along with Windows XP, and the computer was running perfectly, but not anymore. I'm not sure what other driver there is, or what else I can do?

Computer specs:

System:

Microsoft Windows XP Professional
Version 2002
Service Pack 2

Computer:

Intel® Celeron CPU
1000MHz
1.00GHz, 496 MB of RAM

Thanks,
Cory

Might I add, there is NO yellow exclamation ("!") either in the hardware folder....

Edited by cory49, 29 September 2006 - 01:05 PM.

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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

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#3
cory49

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Thanks for the post, but still nothing. Went through the given steps, and still nothing. ANyone else have ideas? I really miss my music.


Cory
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#4
cory49

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TTT
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#5
Retired Tech

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Which C-Media card have you got, how big was the file you installed
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#6
cory49

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It was C-Media 8738, and is 2505kb. I used it before, and worked (like 8-9 months ago), then when I use it now, in the middle of installing, it doesn't do anything, just says its being installed, but nothing happens. I even looked online for upgraded versions, but nothing seems to be working for me.
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#7
Retired Tech

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This is the C-Media 8738 driver and applications software for XP

If you unzip then open it, open the drivers folder click set up then open the app folder and click set up

http://www7.spread-i...1c6202803833137
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#8
cory49

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Thanks for the post, but still nothing.

I installed the applications with no problems, but, once I tried the driver, it starts up, and says:

Starting Installation process...
Copy Nessecary files...
Waiting for audio driver to be ready.....

It stays at the screen forever. Then when I abort it by clicking close, it says its been installed and computer needs to be restarted, but still doesn't do a thing.

??? Any ideas?

Thanks for your help so far, much appreciated!
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#9
Retired Tech

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Run through this to check the system files and to see if there are registry errors

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor



Then try the install again, if you have the C-Media CD, click start then type msconfig then press enter, click start up, disable all, click apply and reboot, tick do not start the configuration utility when it gets to the desktop. Install from the CD, or the file you downloaded

Click start then run, type msconfig then press enter, put the dot in normal start up, click apply, reboot
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