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Burning Problems and Hardware error


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#1
Blitzz6

Blitzz6

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I tried to burn a data CD from nero 6 and 7 and it gave me errors. Also sometimes it cannot autoplay when i insert a blank Sony CD ROM. This is my hardware hl-dt-st dvd+-rw gwa4164b. The error log is as follows (basically "track following error").

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1017), size=48128 bytes, created 12/11/1998 01:06:00 p.m.
ahead WinASPI: File 'C:\Archivos de programa\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 06:35:34 p.m.
Nero Version: 6.6.0.13
Internal Version: 6, 6, 0, 13c

Recorder: <HL-DT-ST DVD+-RW GWA4164B>Version: D108 - HA 0 TA 1 - 6.6.0.13
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <TSSTcorp DVD-ROM TS-H352C>Version: DE02 - HA 0 TA 0 - 6.6.0.13
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
CdRomPeripheral : TSSTcorp DVD-ROM TS-H352C atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD+-RW GWA4164B atapi Port 0 ID 1 DMA: On
DiskPeripheral : WDC WD1600JS-75NCB1 atapi Port 1 ID 0 DMA: On
DiskPeripheral : WDC WD2000JS-00MHB0 atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
TSSTcorp DVD-ROM TS-H352C D: CDRom0
HL-DT-ST DVD+-RW GWA4164B E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1014MB (1038404kB)
Free physical memory: 503MB (515572kB)
Memory in use : 50
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

29.9.2006
Audio CD
07:07:25 p.m. #1 CDADOC -1 File Cdadoc.cpp, Line 1465
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:
=====================
Track 01: Length: 03:50.31, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - One Hopes Evening.mp3'.
Track 02: Length: 03:46.42, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Ave End.mp3'.
Track 03: Length: 04:21.50, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - To Bleed or Not to Be.mp3'.
Track 04: Length: 04:48.03, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Sarah Lou.mp3'.
Track 05: Length: 02:56.06, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Amber Girl.mp3'.
Track 06: Length: 04:01.67, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Testified.mp3'.
Track 07: Length: 03:29.41, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Astronautumn.mp3'.
Track 08: Length: 03:54.63, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Evade.mp3'.
Track 09: Length: 03:54.55, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Wake Down.mp3'.
Track 10: Length: 04:32.32, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Black.mp3'.
Track 11: Length: 03:41.36, Pause frames: 150, Filters: 0, Name: 'Lacrimas Profundere - Come Solitude.mp3'.
Total size: 43:39.51

07:07:25 p.m. #2 Text 0 File Burncd.cpp, Line 2882
HL-DT-ST DVD+-RW GWA4164B
Buffer underrun protection activated

07:07:25 p.m. #3 Text 0 File Reader.cpp, Line 127
Reader running

07:07:25 p.m. #4 Text 0 File Writer.cpp, Line 122
Writer HL-DT-ST DVD+-RW GWA4164B running

07:07:25 p.m. #5 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

07:07:25 p.m. #6 Text 0 File Burncd.cpp, Line 3167
Turn on Disc-At-Once, using CD-R/RW media

07:07:56 p.m. #7 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 196325 ( 43:39.50)

07:07:56 p.m. #8 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO (enabled: CD)

07:07:56 p.m. #9 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: HL-DT-ST DVD+-RW GWA4164B;
CDR code: 00 97 24 16; OSJ entry from: SONY Corporation
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 18 10 (LI 97:24.16), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 00 00 (invalid)

07:07:56 p.m. #10 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)

07:07:56 p.m. #11 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_AUDIO_NOPRE (Lacrimas Profundere - One Hopes Evening.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 17281 (17281) = #17281/3:50.31
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17281 blocks [HL-DT-ST DVD+-RW GWA4164B]
1: TRM_AUDIO_NOPRE (Lacrimas Profundere - Ave End.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 16992 (16992) = #16992/3:46.42
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16992 blocks [HL-DT-ST DVD+-RW GWA4164B]
2: TRM_AUDIO_NOPRE (Lacrimas Profundere - To Bleed or Not to Be.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 19625 (19625) = #19625/4:21.50
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19625 blocks [HL-DT-ST DVD+-RW GWA4164B]
3: TRM_AUDIO_NOPRE (Lacrimas Profundere - Sarah Lou.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 21603 (21603) = #21603/4:48.3
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 21603 blocks [HL-DT-ST DVD+-RW GWA4164B]
4: TRM_AUDIO_NOPRE (Lacrimas Profundere - Amber Girl.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 13206 (13206) = #13206/2:56.6
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13206 blocks [HL-DT-ST DVD+-RW GWA4164B]
5: TRM_AUDIO_NOPRE (Lacrimas Profundere - Testified.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 18142 (18142) = #18142/4:1.67
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 18142 blocks [HL-DT-ST DVD+-RW GWA4164B]
6: TRM_AUDIO_NOPRE (Lacrimas Profundere - Astronautumn.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 15716 (15716) = #15716/3:29.41
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 15716 blocks [HL-DT-ST DVD+-RW GWA4164B]
7: TRM_AUDIO_NOPRE (Lacrimas Profundere - Evade.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 17613 (17613) = #17613/3:54.63
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17613 blocks [HL-DT-ST DVD+-RW GWA4164B]
8: TRM_AUDIO_NOPRE (Lacrimas Profundere - Wake Down.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 17605 (17605) = #17605/3:54.55
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17605 blocks [HL-DT-ST DVD+-RW GWA4164B]
9: TRM_AUDIO_NOPRE (Lacrimas Profundere - Black.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 20432 (20432) = #20432/4:32.32
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 20432 blocks [HL-DT-ST DVD+-RW GWA4164B]
10: TRM_AUDIO_NOPRE (Lacrimas Profundere - Come Solitude.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 16611 (16611) = #16611/3:41.36
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16611 blocks [HL-DT-ST DVD+-RW GWA4164B]
--------------------------------------------------------------

07:07:56 p.m. #12 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [HL-DT-ST DVD+-RW GWA4164B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: " "
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 11:
1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 40997712, ISRC ""
2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 40997712 41350512 81315696, ISRC ""
3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 81315696 81668496 127826496, ISRC ""
4: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 127826496 128179296 178989552, ISRC ""
5: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 178989552 179342352 210402864, ISRC ""
6: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 210402864 210755664 253425648, ISRC ""
7: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 253425648 253778448 290742480, ISRC ""
8: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 290742480 291095280 332521056, ISRC ""
9: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 332521056 332873856 374280816, ISRC ""
10: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 374280816 374633616 422689680, ISRC ""
11: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 422689680 423042480 462111552, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x01 | 0x00
-150 | 1 | 0 | 0x21 | 0x00
0 | 1 | 1 | 0x21 | 0x00
17281 | 2 | 0 | 0x21 | 0x00
17431 | 2 | 1 | 0x21 | 0x00
34423 | 3 | 0 | 0x21 | 0x00
34573 | 3 | 1 | 0x21 | 0x00
54198 | 4 | 0 | 0x21 | 0x00
54348 | 4 | 1 | 0x21 | 0x00
75951 | 5 | 0 | 0x21 | 0x00
76101 | 5 | 1 | 0x21 | 0x00
89307 | 6 | 0 | 0x21 | 0x00
89457 | 6 | 1 | 0x21 | 0x00
107599 | 7 | 0 | 0x21 | 0x00
107749 | 7 | 1 | 0x21 | 0x00
123465 | 8 | 0 | 0x21 | 0x00
123615 | 8 | 1 | 0x21 | 0x00
141228 | 9 | 0 | 0x21 | 0x00
141378 | 9 | 1 | 0x21 | 0x00
158983 | 10 | 0 | 0x21 | 0x00
159133 | 10 | 1 | 0x21 | 0x00
179565 | 11 | 0 | 0x21 | 0x00
179715 | 11 | 1 | 0x21 | 0x00
196326 | lead-out | 1 | 0x01 | 0x00

07:07:56 p.m. #13 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 48x (7,200 KB/s)

07:07:56 p.m. #14 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

07:07:56 p.m. #15 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #17431

07:07:56 p.m. #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #34573

07:07:56 p.m. #17 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #54348

07:07:56 p.m. #18 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #76101

07:07:56 p.m. #19 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #89457

07:07:56 p.m. #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #0): write at #107749

07:07:56 p.m. #21 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #0): write at #123615

07:07:56 p.m. #22 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #0): write at #141378

07:07:56 p.m. #23 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 9 (relocatable, no disc pos, no patch infos, orig at #0): write at #159133

07:07:56 p.m. #24 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 10 (relocatable, no disc pos, no patch infos, orig at #0): write at #179715

07:07:56 p.m. #25 Text 0 File Mmc.cpp, Line 16689
StartDAO : CD-Text - On

07:07:56 p.m. #26 Text 0 File Mmc.cpp, Line 21469
Set BUFE: Buffer underrun protection -> ON

07:07:56 p.m. #27 Text 0 File Mmc.cpp, Line 16978
CueData, Len=192
21 00 00 41 00 00 00 00
21 01 00 00 00 00 00 00
21 01 01 00 00 00 02 00
21 02 00 00 00 03 34 1f
21 02 01 00 00 03 36 1f
21 03 00 00 00 07 28 49
21 03 01 00 00 07 2a 49
21 04 00 00 00 0c 04 30
21 04 01 00 00 0c 06 30
21 05 00 00 00 10 36 33
21 05 01 00 00 10 38 33
21 06 00 00 00 13 34 39
21 06 01 00 00 13 36 39
21 07 00 00 00 17 38 31
21 07 01 00 00 17 3a 31
21 08 00 00 00 1b 1c 0f
21 08 01 00 00 1b 1e 0f
21 09 00 00 00 1f 19 03
21 09 01 00 00 1f 1b 03
21 0a 00 00 00 23 15 3a
21 0a 01 00 00 23 17 3a
21 0b 00 00 00 27 38 0f
21 0b 01 00 00 27 3a 0f
01 aa 01 01 00 2b 27 33

07:09:30 p.m. #28 SCSI -1119 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x07100000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x01 0x4A 0x63 0x00 0x00 0x1B 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0E
0x00 0x00 0x00 0x00 0x09 0x00

07:09:30 p.m. #29 CDR -1119 File Writer.cpp, Line 311
Track following error

07:09:30 p.m. #30 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

07:09:30 p.m. #31 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

07:09:30 p.m. #32 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 48x (7,200 KB/s)

07:09:30 p.m. #33 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.

07:09:30 p.m. #34 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 10:07:32 p.m.
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 19/05/2006 04:16:24 p.m.
File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 16/05/2006 03:23:54 p.m. (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 03/08/2004 10:59:44 p.m. (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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#2
pip22

pip22

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Official explanation by Nero:
8. Why do I get a 'Track following error' message?

The "Track following error" message is a hardware error. It can be caused by the following:

Poor media - Try more than one brand of CD-R media to rule this out as cause.

Poor power - The electric power supply of your recorder could be fluctuating. If you have an internal recorder, try a different power connector and make sure it's not being shared by any other devices. If you have an external recorder, remove it from the external chassis, if you can, and connect it on your system as an internal recorder. If this resolves your issue, you need to replace or service the power source in your external chassis.

Optical head is dirty or needs alignment - Please contact your recorder manufacturer to service your unit.

Edited by pip22, 01 October 2006 - 03:48 PM.

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