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Dr Watson Postmortem


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#1
Rotax

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Hello all,

I have done hours of reading in forums and made many attempts to rid myself of this nasty virus. Currently I have downgraded to SP1 and have run everything recommended here along with Spybot, spy sweeper, and tried killing the critter with Killbox but it keeps rearing it's ugly head. Here are the log files after I have done what you and others have said but using my interpretation on which files to delete. For example in my current Hijack log posted below I would delete these files:
O2 - BHO: (no name) - {87346316-FD54-90B7-9E98-0C1458EE2CCE} - C:\WINDOWS\system32\ntia32.dll

O4 - HKLM\..\RunOnce: [iprs.exe] C:\WINDOWS\iprs.exe

O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\winyg.exe (file missing)

I am not here to waste anyones time or take the easy way out, I have tried my best but I must be missing something.

On a side note while doing this I believe I deleted the following entry that should not have been and I guess thats why it says "(file missing)"
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe (file missing)

Thank you for any and all help,
Robert


Logfile of HijackThis v1.99.0
Scan saved at 11:52:42 PM, on 3/23/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\ipfp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\iprs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Robert Voitle\My Documents\New Folder\ACEBOT Removal\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {87346316-FD54-90B7-9E98-0C1458EE2CCE} - C:\WINDOWS\system32\ntia32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ipfp.exe] C:\WINDOWS\ipfp.exe
O4 - HKLM\..\RunOnce: [atlqu32.exe] C:\WINDOWS\system32\atlqu32.exe
O4 - HKLM\..\RunOnce: [iprs.exe] C:\WINDOWS\iprs.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com...26d12/enter.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon....3.1/ttinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8F13944B-4A86-4B78-9BFF-E0B890CDEFF9}: NameServer = 207.69.188.187 207.69.188.186
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\winyg.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Removed 2 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!
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#2
coachwife6

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Wow. Sounds like you've been working hard. :tazz:


You have a nasty About:Blank infection. This fix requires several tools that need to be downloaded. Please download these now, we will run them later.

1) About:Buster - Download it and extract it to C:/aboutbuster.
2) CleanUp! - Download it and install it.
3) CWShredder 2.11 - Download it and save it to your desktop.
4) Ad-Aware - Download, install, and update.

Enable hidden files and folders: http://www.bleepingc...torial=62#winme

During the fix do NOT connect to the internet. Unless you can memorize these instructions, it would be a good idea to print them out.

Boot into safe mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Run AboutBuster
-Click Start to begin the process
-Click OK on the Buster Report dialogue box to start the scan
AboutBuster scans the computer for malicious files and deletes them.
Save the report (copy and paste into Notepad and save as a .txt file) to post a copy for review.

Run CWShredder
-Next, click on the: ‘Fix’ button
-Follow the prompts, and press OK

Run CleanUp
-Make sure it is on Standard Mode
-Click the "CleanUp!" button

Run Ad-Aware
-Configure Ad-Aware for a full system scan
-Run it

Clean Up the left overs

Run HJT, close any open windows, and fix the following items (if they are still there):


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tpojm.dll/sp.html#44768
R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {87346316-FD54-90B7-9E98-0C1458EE2CCE} - C:\WINDOWS\system32\ntia32.dll

O4 - HKLM\..\Run: [ipfp.exe] C:\WINDOWS\ipfp.exe
O4 - HKLM\..\RunOnce: [atlqu32.exe] C:\WINDOWS\system32\atlqu32.exe
O4 - HKLM\..\RunOnce: [iprs.exe] C:\WINDOWS\iprs.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE<<resource hog

O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com...26d12/enter.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon....3.1/ttinst.cab

O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\winyg.exe (file missing)


Then delete the following files (if they exist):

C:\WINDOWS\system32\ntia32.dll
C:\WINDOWS\ipfp.exe
C:\WINDOWS\system32\winyg.exe
C:\WINDOWS\system32\atlqu32.exe
C:\WINDOWS\iprs.exe


Reboot into normal mode (simply restart your computer as you normally would), and run the following free, online virus scans:

http://housecall.tre.../start_corp.asp
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp

Then restart your computer one more time and post a new HJT log as well as the About:Buster log I asked you to save earlier.
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#3
Rotax

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Hi again,

Thanks so much for your response and information provided. Yes, I have been working hard at beating this. I hope I didn't hamper progress as I did run some more scans between the time I posted and your suggestion. It does seem I am making 2 steps forward and one back. This bugger sure seems to be trenched in well. I have done all as specified and the requested logs are below. On my first run of House Call I came up with 35 Non Cleanable files (Troj Agent.NP), 2 of which were in the c:\SYSTEM VOLUME INFORMATION\_restore{987E0331-..., and the remainder were in c:\WINDOWS\SYSTEM32\. I deleted them all assuming that was the correct thing to do. Acvtive Scan came up with 9 files infected and were labeled as adware, again I deleted them. Then I ran House Call a second time and came up with 33 infected files that were all in the c:\System Volume Information folder, again I deleted them. On the reboot I did open IE to find the about:blank page but Spy sweeper didnt go nuts this time about all the new files and added favorites. So what do we think at this point? I promise not to touch a thing until I hear back.

Again...thank you for your time and patience.
Robert

Scanned at: 10:52:21 PM on: 3/23/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Removed 2 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!






Scanned at: 12:17:14 PM on: 3/24/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Removed 2 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!




Logfile of HijackThis v1.99.0
Scan saved at 4:13:59 PM, on 3/24/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Documents and Settings\Robert Voitle\My Documents\New Folder\ACEBOT Removal\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\loopu.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\loopu.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\loopu.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\loopu.dll/sp.html#44768
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#4
Rotax

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Forgot to add a couple of other things:
Ad-Aware did show a bunch of coolwww adware things yet the CWS Shredder said I was clean. Also, below is the log from Active Scan:

Incident Status Location

Adware:Adware/EasySearch No disinfected C:\WINDOWS\calyo.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\dvmmi.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\fhqwy.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\igkch.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\loopu.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\mffka.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\sfvcg.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\tpojm.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\wtvfv.dll
  • 0

#5
coachwife6

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I won't be back for a little while. You're doing a great job. Just don't do anything else until you hear from me. :tazz:
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#6
Rotax

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Right-O...BTW, I am leaving the laptop connected to the internet while it forever dowloads the SP2 update (56K connection) and closing IE explorer between checking back for your response. When I open IE back up I'm not getting the basted "about:blank" page...thats a good sign. If you weren't the coachwife and I the motherhusband I'd be buying you dinner.
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#7
coachwife6

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I need you to turn off system restore and set new restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb;en-us;310405

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\loopu.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\loopu.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\loopu.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\loopu.dll/sp.html#44768


Please scan your system with Ad-aware:
Ad-aware SE - Download - Home Page
  • If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
  • After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
  • Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
  • Once the definitions have been updated:
  • Reconfigure Ad-Aware for Full Scan as per the following instructions:
    • Launch the program, and click on the Gear at the top of the start screen.
    • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
      • "Automatically save logfile"
      • Automatically quarantine objects prior to removal"
      • Safe Mode (always request confirmation)
      • Prompt to update outdated confirmation) - Change to 7 days.
    • Click the "Scanning" button (On the left side).
    • Under Drives & Folders, select "Scan within Archives"
    • Click "Click here to select Drives + folders" and select your installed hard drives.
    • Under Memory & Registry, select all options.
    • Click the "Advanced" button (On the left hand side).
    • Under "Shell Integration", select "Move deleted files to Recycle Bin".
    • Under "Log-file detail", select all options.
    • Click on the "Defaults" button on the left.
    • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
    • Click the "Tweak" button (Again, on the left hand side).
    • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
      • "Unload recognized processes during scanning."
      • "Obtain command line of scanned processes"
      • "Scan registry for all users instead of current user only"
    • Under "Cleaning Engine", select the following:
      • "Automatically try to unregister objects prior to deletion."
      • "During removal, unload explorer and IE if necessary"
      • "Let Windows remove files in use at next reboot."
      • "Delete quarrantined objects after restoring"
    • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
    • Click on "Proceed" to save these Preferences.
    • Click on the "Scan Now" button on the left.
    • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
  • Close all programs except ad-aware.
  • Click on "Next" in the bottom right corner to start the scan.
  • Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
  • After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.

If you would please, rescan with HijackThis and post a fresh log in this same topic.
  • 0

#8
Rotax

Rotax

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Hi Again,

I'm getting a good feeling about this!!! Ad-aware didn't come up with anything but 35 negligible objects which I deleted anyway.

One note: Your instructions in configuring Ad-aware states under "cleaning engine" to check "Automatically try to unregister objects prior to deletion" and in Ad-aware the selection says "Always try to unload modules before deletion". Assuming this is just a verbage change with the latest version I checked it.

Again...more thanks and praise!
Robert

Latest HJT log below:

Logfile of HijackThis v1.99.0
Scan saved at 9:08:51 PM, on 3/24/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Robert Voitle\My Documents\New Folder\ACEBOT Removal\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#9
coachwife6

coachwife6

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Congratulations! Your system is CLEAN :tazz:

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use) Click Here.

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox Posted Image.
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .

It's okay to delete the Hijack This folder if everything is working okay.

After doing all these, your system will be thoroughly protected from future threats. ;)
  • 0

#10
Rotax

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Woo hoo!! Thanks so much for the wonderful service. I realize that there is no one store bought product that could have resolved what you did and a re-format would have been so very painful because of the configurations set on this machine that was originally done by my employer. Can I send you some Vermont maple syrup or something to further express my appreciation? BTW...I was born and raised in Oakland NJ before I went to college in Vermont.

Best regards,

Robert
  • 0

#11
coachwife6

coachwife6

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My dad was born in Vermont and we always vacationed there. My best friend teaches there. Great state! Would like to run their marathon one day.

Please donate it in my name to a beleagured coach's wife or to a shelter. Thanks and I'm glad I could be of help.

Have a blessed Easter weekend. :tazz:
  • 0






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