[PeterAlevizos]

hey dudes/dudettes,

just upgraded my 2nd pc form windows 98 to windows xp and have a problem.
When i go to listen to music and open media player the following error message appears:

"cannot playback the audio stream: no audio hardware is available, or the hardware is not responding"

i was wondering if you guys could help me fix that

[Advertisements]

Hi. What probably happened was that when you switched operating systems, you lost your drivers. Can you tell me what kind of sound card you have? All you need to do is go to the card manufacturer's website and download drivers for that card model.

[Facedown98]

Hi. What probably happened was that when you switched operating systems, you lost your drivers. Can you tell me what kind of sound card you have? All you need to do is go to the card manufacturer's website and download drivers for that card model.

[PeterAlevizos]

ok, im not sure how i find that out. Is terhe a way which i can find that on my computer.

Thanks for the help

[Facedown98]

No problem. Let's click on Start, and then click on Run. Once the Run box loads, type in:

dxdiag

and press enter. You may see a small gray box appear. Click yes on that. You will now see a larger gray box appear. Click on the Sound tab. Once that loads, look at the top-left of the window. What does it say under "Name:"?

Edited by Stormknight6, 02 October 2006 - 05:45 PM.

[PeterAlevizos]

its intel intergrated audio

[PeterAlevizos]

thanks for your help

[Facedown98]

hhhhmm... I hate Intel's website lol Do you have a model number you can give me after that?

[PeterAlevizos]

i dont know if this means anyhting to you:

[Facedown98]

hhhhmmm... Ok... Sadly, I'm no expert on on-board devices... I'll see if someone else can help you, becuase I don't want to lead you in the wrong direction...

[Facedown98]

Hi. After taking this up with an advisor, we'll try and see if Intel has these drivers for you. First we need to see what motherboard model you have. Please download and install Everest Home Edition from this link: http://www.filehippo...d_everest_home/ ... Once there, I want you to open it and it should have a little icon for the motherboard in the middle. Let's click on that, and then on the left, you will notice that more options have appeared under Motherboard. Click on the motherboard link under the motherboard category (sorry this is so confusing!). In the middle you will see some more information. What does it say under motherboard properties? Also, here is a quote from Keith (my advisor)...

Intel may say refer to Realtek, so ask them to look at Everest / Computer / Summary - Multimedia / Audio Adapter to see which version of AC97 is installed

Please post back with this information and we'll see what we can do.

(Edited for grammar)

Edited by Stormknight6, 03 October 2006 - 05:39 PM.

[PeterAlevizos]

ok thanks for you help , a friend just updated the drivers by himslef and it worked lol.
Thank again anyway

[Facedown98]

Glad to hear it worked Where did he get the drivers from?

[PeterAlevizos]

he found them on my hardrive somewhere, im not sure where though.
Anyway thanks again

[Facedown98]

Hm... Alright, enjoy