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your network has limited or no connectivity


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#1
the1derfull

the1derfull

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Hi guys

Every once in a while i loose my wireless connection and i have to reset my router to retrieve connectivity. Do anybody have an idea of what to do in this particular situation to solve problem.


thanks for your time.
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#2
Facedown98

Facedown98

    Trusted Tech

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Hi. I suggest powering down both the modem AND the router for at least 30 seconds. After, I would first restore power to the router and wait 15 seconds. Next, I would restore power to the modem and wait 15 seconds. Once that's done, check all the lights and make sure that they're properly lit, then see if it works. Sometimes they both need to be reset, or they need to be reset for a longer period of time.
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