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lop toolbar won't go away - please help

Started by bob_54321 , Mar 24 2005 07:12 AM

This topic is locked

#1
bob_54321

Posted 24 March 2005 - 07:12 AM

New Member

Member
7 posts

OK, well, I have a lop toolbar at the bottom of the screen that won't go away, no matter what I close and despite it having a cross to close it on it it doesn't close. It opens whenever I open IE but then doesn't go away until I restart. Here's my HiJackThis log. Any help would be greatly appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 13:09:09, on 24/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS2\System32\smss.exe
C:\WINDOWS2\system32\winlogon.exe
C:\WINDOWS2\system32\services.exe
C:\WINDOWS2\system32\lsass.exe
C:\WINDOWS2\system32\Ati2evxx.exe
C:\WINDOWS2\system32\svchost.exe
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS2\system32\spoolsv.exe
C:\WINDOWS2\System32\CTsvcCDA.exe
f:\program files\ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS2\system32\Ati2evxx.exe
F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS2\Explorer.EXE
F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS2\System32\MsPMSPSv.exe
F:\Program Files\D-Tools\daemon.exe
F:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
F:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS2\system32\CTHELPER.EXE
C:\WINDOWS2\system32\bcmwltry.exe
F:\program files\ahead\InCD\InCD.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
F:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
F:\program files\verbatim store n go\verbatim store 'n' go.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\WINDOWS2\system32\ctfmon.exe
F:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
C:\Program Files\TGTSoft\StyleXP\StyleXP.exe
F:\Program Files\Chameleon Clock\ChamClock.exe
F:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
F:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
F:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS2\System32\svchost.exe
F:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
F:\Program Files\eBay\Turbo Lister\tl.exe
F:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
F:\Program Files\Advancing Physics\Views.exe
F:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
F:\Program Files\Microsoft Office\OFFICE11\MSPUB.EXE
F:\Program Files\Norton AntiVirus\OPScan.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\Downloads\Applications\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DAEMON Tools-1033] "F:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [CTSysVol] f:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] f:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS2\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [InCD] f:\program files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Advanced Tools Check] F:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SeekManagerSoapBook] C:\Documents and Settings\All Users.WINDOWS2\Application Data\Warn Jugs Seek Manager\64CLOCK.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Verbatim Store 'n' G] f:\program files\verbatim store n go\verbatim store 'n' go.exe sys_auto_run f:\Program Files\Verbatim Store N Go
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "f:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [CloneCDTray] "f:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS2\system32\ctfmon.exe
O4 - HKCU\..\Run: [RemoteCenter] f:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [Ultimate Popup Killer] F:\Program Files\Ultimate Popup Killer\Popupkiller.exe
O4 - HKCU\..\Run: [HomeAlarm] F:\Program Files\Chameleon Clock\ChamClock.exe
O4 - HKCU\..\Run: [Steam] F:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "F:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS2\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS2\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS2\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS2\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS2\System32\CTsvcCDA.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - f:\program files\ahead\InCD\InCDsrv.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#2
therock247uk

Posted 24 March 2005 - 09:01 AM

Expert

Expert
14,672 posts

1. Open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [SeekManagerSoapBook] C:\Documents and Settings\All Users.WINDOWS2\Application Data\Warn Jugs Seek Manager\64CLOCK.exe

2. Reboot and delete the folders.

C:\Documents and Settings\All Users.WINDOWS2\Application Data\Warn Jugs Seek Manager\

3. Download and unzip to one folder:
http://metallica.gee...om/gettasks.zip

Inside the folder find gettasks.bat

Doubleclick it and it will create the file C:\tasks.txt
Find that file and copy the content into your next post.
Also post a new Hijackthis log.

#3
bob_54321

Posted 24 March 2005 - 09:20 AM

New Member

Topic Starter
Member
7 posts

Hi, thanks a lot for your fast reply. I did everything you said (except the first two things you aked me to remove from HijackThis kept reappearing. The toolbar appears to have disappeared now though, thanks a lot.

Anyway, here is the tasks file

[TRACE] Enumerating jobs and queues
86C794CBB7483DC7.job
AA4ECF2A918140FE.job
Norton AntiVirus - Scan my computer - Andy.job
Symantec NetDetect.job
XoftSpy.job

And a HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 15:19:20, on 24/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS2\System32\smss.exe
C:\WINDOWS2\system32\winlogon.exe
C:\WINDOWS2\system32\services.exe
C:\WINDOWS2\system32\lsass.exe
C:\WINDOWS2\system32\Ati2evxx.exe
C:\WINDOWS2\system32\svchost.exe
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS2\system32\spoolsv.exe
C:\WINDOWS2\system32\Ati2evxx.exe
C:\WINDOWS2\Explorer.EXE
F:\Program Files\D-Tools\daemon.exe
F:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
F:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS2\system32\CTHELPER.EXE
C:\WINDOWS2\system32\bcmwltry.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
F:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
F:\program files\verbatim store n go\verbatim store 'n' go.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\WINDOWS2\system32\ctfmon.exe
F:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
C:\Program Files\TGTSoft\StyleXP\StyleXP.exe
F:\Program Files\Chameleon Clock\ChamClock.exe
F:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
F:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
F:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS2\System32\CTsvcCDA.exe
f:\program files\ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS2\System32\MsPMSPSv.exe
C:\WINDOWS2\System32\svchost.exe
C:\WINDOWS2\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS2\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
E:\Downloads\Applications\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DAEMON Tools-1033] "F:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [CTSysVol] f:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] f:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS2\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [InCD] f:\program files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Advanced Tools Check] F:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Verbatim Store 'n' G] f:\program files\verbatim store n go\verbatim store 'n' go.exe sys_auto_run f:\Program Files\Verbatim Store N Go
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "f:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [CloneCDTray] "f:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS2\system32\ctfmon.exe
O4 - HKCU\..\Run: [RemoteCenter] f:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [Ultimate Popup Killer] F:\Program Files\Ultimate Popup Killer\Popupkiller.exe
O4 - HKCU\..\Run: [HomeAlarm] F:\Program Files\Chameleon Clock\ChamClock.exe
O4 - HKCU\..\Run: [Steam] F:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "F:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS2\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS2\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS2\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS2\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS2\System32\CTsvcCDA.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - f:\program files\ahead\InCD\InCDsrv.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#4
therock247uk

Posted 24 March 2005 - 09:40 AM

Expert

Expert
14,672 posts

Copy the part in bold below into notepad and save the file as cleantasks.bat (Set filetype to "All files") Save it to the gettasks folder where jt.exe is in.

@echo off
jt /sd 86C794CBB7483DC7.job
jt /sd AA4ECF2A918140FE.job
if exist c:\tasks.txt del c:\tasks.txt
jt /se >>c:\tasks.txt

Then doubleclick cleantasks.bat and find the new c:\tasks.txt

Post the content please.

#5
bob_54321

Posted 24 March 2005 - 09:57 AM

New Member

Topic Starter
Member
7 posts

[TRACE] Enumerating jobs and queues
Norton AntiVirus - Scan my computer - Andy.job
Symantec NetDetect.job
XoftSpy.job

#6
therock247uk

Posted 24 March 2005 - 10:05 AM

Expert

Expert
14,672 posts

Great ok post a new Hijackthis log.

#7
bob_54321

Posted 24 March 2005 - 10:15 AM

New Member

Topic Starter
Member
7 posts

Logfile of HijackThis v1.99.1
Scan saved at 16:13:47, on 24/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS2\System32\smss.exe
C:\WINDOWS2\system32\winlogon.exe
C:\WINDOWS2\system32\services.exe
C:\WINDOWS2\system32\lsass.exe
C:\WINDOWS2\system32\Ati2evxx.exe
C:\WINDOWS2\system32\svchost.exe
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS2\system32\spoolsv.exe
C:\WINDOWS2\system32\Ati2evxx.exe
C:\WINDOWS2\Explorer.EXE
F:\Program Files\D-Tools\daemon.exe
F:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
F:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS2\system32\CTHELPER.EXE
C:\WINDOWS2\system32\bcmwltry.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
F:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
F:\program files\verbatim store n go\verbatim store 'n' go.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\WINDOWS2\system32\ctfmon.exe
F:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
C:\Program Files\TGTSoft\StyleXP\StyleXP.exe
F:\Program Files\Chameleon Clock\ChamClock.exe
F:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
F:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
F:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS2\System32\CTsvcCDA.exe
f:\program files\ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS2\System32\MsPMSPSv.exe
C:\WINDOWS2\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
F:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\WINDOWS2\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Norton AntiVirus\OPScan.exe
E:\Downloads\Applications\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DAEMON Tools-1033] "F:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [CTSysVol] f:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] f:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS2\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [InCD] f:\program files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Advanced Tools Check] F:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Verbatim Store 'n' G] f:\program files\verbatim store n go\verbatim store 'n' go.exe sys_auto_run f:\Program Files\Verbatim Store N Go
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "f:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [CloneCDTray] "f:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS2\system32\ctfmon.exe
O4 - HKCU\..\Run: [RemoteCenter] f:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [Ultimate Popup Killer] F:\Program Files\Ultimate Popup Killer\Popupkiller.exe
O4 - HKCU\..\Run: [HomeAlarm] F:\Program Files\Chameleon Clock\ChamClock.exe
O4 - HKCU\..\Run: [Steam] F:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "F:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS2\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS2\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS2\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS2\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS2\System32\CTsvcCDA.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - f:\program files\ahead\InCD\InCDsrv.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - F:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - F:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#8
therock247uk

Posted 24 March 2005 - 10:37 AM

Expert

Expert
14,672 posts

You can fix these in Hijackthis.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

Then Your clean :tazz:

Go here for some infomation on how to prevent reinfection. http://forums.net-in...?showtopic=3051
This topic is resolved and has been closed. Should the original poster need it reopened, please contact a staff member.