Newbie needs help removing viruses [RESOLVED]
Posted 05 October 2006 - 02:33 PM
Posted 07 October 2006 - 03:51 PM
You are infected with malware, so to start getting rid of your malware please read this: Read This Before Posting A Hijackthis Log (Click on the link)
That will give you steps that will help you clean up 70% of the problems yourself. Then please download "Hijackthis" and run Hijackthis with log. Save the log file here: Malware Removal - HiJackThis Logs Go Here
Please also post through any other logs you may have from virus scans such as your AVG scan or anything that can make the job easier and faster to fix.
When you have followed all these steps, I will then re-view your log and we can take a look at removing your malware.
Thank you, I will be awaiting your reply
Posted 09 October 2006 - 08:51 AM
Posted 09 October 2006 - 02:58 PM
Hey there again mikehende, no problem at all.
Hi, sorry for taking this long to get back to you, very hectic weekend, appreciate the help and have read through the link so now I have a much better idea of how to go about this malware [thanks]
Great!!! I am glad your problem Has been resolved. Anytime, GeeksToGo is always ready to help.
regarding this my friend's pc, he told me to run the recovery as he does not have any important files which need saving so I did this but next time I will come here to handle all things malware
Well some strands of malware actually mess up the internet connection giving you no access at all to the net. In this case you would need to find a computer with any type of internet connection just to be able to post through your log or to find a fix tool for the problem of not being able to access the network.
but in the meantime I still have to address this issue concerning posting logs on the forum? If I have an infected pc I will not wish to place it on my network so what options do I have to post logs here? Or if it were you, how would you go about this?
In your case where you are afraid of having the computer connected to the network, you can then also find a different internet connection where you will be able to post a log through. If this is not possible you should try your best to clean the infection with programs like AdAware, Spybot S&D, Ewido, ect... and sooner or later you will have to get onto the network to notify us of your problems or to get fix tools if you have identified the infection.
OR you can join GTG malware university where you can learn how to remove malware yourself. It's great (http://www.geekstogo...ware-t4817.html)
If you have any other questions, please let me know. Cool
Posted 13 October 2006 - 04:23 PM
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