[jsaklas]

First, to inform you: I am a novice; explain everything clearly and completely.

I know this problem is common and that numerous solutions have been posted; I have
tried most all, but I still have no sound. I do not have a separate sound card;
it is integral to the board (ABIT IT7 Max2).

I had sound, but after removing (with the help of a forum contributer) a complex virus/spyware that could not be removed by Norton or Spyware Doctor, I lost sound.

When I try to play, from the hard drive, an .mp3 or .mpg file, for example, I get no sound.
(I do get the video from .mpg or .wav, etc. files) I get:

"Windows Media Player cannot play the file because there is a problem with your sound
device. There might not be a sound device installed on your computer, it might be
in use by another program, or it might not be functioning properly."

When I try to play something from the RealTek player I get: "Cannot play back the
audio stream: no audio hardware is available, or the hardware is not responding.
(Error=80040256)"

From RealPlayer I get "Cannot open audio device. Another program may already be using
it. "

From the Sounds and Audio Devices in the Control Panel I have all 3 elements (Sound
Playback, Sound Recording and MIDI....) in the audio tab as: No ...... Devices.

In the Device Manager the Audio Codecs and the Legacy Drivers it says: "Device is Working
Properly," but there is no mention of any sound card.

In Administrative Tools, under Services, there is NO service labeled Sound. There
is a service entitled Windows Audio: It is "Started" and "Automatic"
There is also a Plug and Play Service that is also "Started" and "Automatic." (I
could list those that are "Disabled" is necessary.)

I have tried the various "Troubleshooter" processes in the MS Help sections, all
without success (not a surprise, given it's form MS).

I went to the ABIT site and downloaded again the file (a376.zip) that I think contains the drivers. I unzipped it (using the old DOS PKUNZIP - which still works!) then double clicked on the setup.exe file. This did not help at all.

I interupted the boot to get to the BIOS menu and there was no where I could "enable"
any audio device.

Please Help

[Advertisements]

go to your control panel......open system.....click hardware tab.....then click on device manager

go down to...sound video and game controlers...click the + sign do you see yellow exclamation mark.

[jsaklas]

Rushin1nd

No, there are no exclamation marks. But there is no sound card there either. There are Audio Codecs, Legacy Audio Drivers, Legacy Video Capture Devices, Media Control Devices and Video Codecs.

Thanks for helping

[jsaklas]

rushin1nd,

The system does not recognize any sound devices, it reports that there are no sound devices; they are "grayed" out. So there are no active volume controls.

[jsaklas]

In the hardware tab, I have: Audio Codecs, Legacy Audio Drivers, Media Control Devices, Legacy Video Capture Devices, and Video Codecs. None are "grayed" out. When double-clicked on, they all say "Device is working properly."

I also have my two media drives listed in this Hardware Tab: ATAPI DVD DUAL 4XMax, and LITEON CD-ROM LTN 526S. These also say, when double-clicked upon: "Device is working properly."

[jsaklas]

Why would a driver for my CD-ROM help my sound problem? I get no sound when I play any audio or video file located on my hard drive.

[Knight_Wolf]

Take the cd you got along with your motherboard and install the sound driver again...shld solve the prolem

[jsaklas]

Knight Wolf

Bought the machine used, ergo No CD

[jsaklas]

Rushin1nd

I downloaded the updates for my two media drives. Still no sound.

My daughter just told me today, that she smelled something like burning plastic about 10 days ago, that was about the time I noticed that I lost sound. I removed the cover of my computer. I see or smell no evidence of a burn. Is it possible that the sound card portion of motherboard could have "burned out" and yet everything else on the computer is working perfectly?

Thanks again.

[jsaklas]

Rushin1nd,

Thanks for sticking in there.

Once I get to the Audio tab I can not go further, i.e. click on the Advanced button under Sound Playback, becuase Sound Playback, Sound Recording and MIDI Music Playback are all "grayed" i.e. the Default Devices report: No Playback Device, No Recording Device and No MIDI Playback Device.

Since last we communicated I purchased Driver Detective. A waste of money. It found older drivers and I updated all of them, but I still have no sound devices.