[omnia]

I use Windows XP Home Edition on my personal PC. I use Firefox as my default browser. Monday nght I was able to upgrade to DSL service from dial up. I am using an external modem and it is through Windstream. Now, everytime I turn around my computer freezes up and even hitting control, alt, delete will not start it back. YOu have to manually turn it off, then you get a message about an improper shutdown, etc. I have rebooted the DSL modem, and I have installed new Adware SE, along with Spyboot, and Window Washer to keep viruses at bay. I have my security on the DSL modem set to low because I have a teenager who likes to chat with her frineds using MSN 9. THis is driving me crazy! I cannot figure out what the heck happened...PLEASE help me.

[Advertisements]

First, never ever tell anyone in a forum that your secuirty is set to low. Go back in there and reset it to high. You need to make MSN9 a trusted source.

In your windows firewall settings(access windows firewall in your control panel) choose exceptions, and add programs. Then choose MSN chat, or whatever it's called. This will allow your daughter to chat without having to compromise your security.

DO THIS NOW! RIGHT F-ING NOW! Then come back and I'll post what I think is the answer to your problem, but I have questions.

[John Patrick]

First, never ever tell anyone in a forum that your secuirty is set to low. Go back in there and reset it to high. You need to make MSN9 a trusted source.

In your windows firewall settings(access windows firewall in your control panel) choose exceptions, and add programs. Then choose MSN chat, or whatever it's called. This will allow your daughter to chat without having to compromise your security.

DO THIS NOW! RIGHT F-ING NOW! Then come back and I'll post what I think is the answer to your problem, but I have questions.

[John Patrick]

Ok, I'm hoping that you took my advice.

First thing to do now is open Firefox, go to your Tools menu.

Choose Options,

Click on Cookies and then click the button "Clear Cookies". This removes all the cookies in your cookies folder, and you will need to remember all the passwords.

Click on Cache, and click on "Clear Cache". what's yoru cache set at? 50 is default, make sure it's the default value. only increase it once you've found out if this fixed the problem.

Now g back to the "Tools" menu and click on Extensions.

Uninstall the extensions you have in there. You can reinstall them later, but we need to know what's causing this problem, and by clearing out your extensions you'll probably fix the problem.

Now turn off your computer wait a few minuets and restart, just to clear ou the memory.

Then come back in here and let me know if that worked.

[-OCM770-]

Hey um John... please try being a bit less agresive with new members.

[omnia]

o.k.....I followed all the steps above and it still is freezing up. Any other suggestions short of cleaning the hard drive and re-installing Windows?