[Shayer]

Friend got some virus thing that prevents him from opening his browser so i'm doing thos on his behalf, he did a spybot and avg check. Here is the log file:

Logfile of HijackThis v1.99.1
Scan saved at 9:49:59 PM, on 10/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trillian\trillian.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...n&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - C:\Program Files\DeluxeCommunications\DxcBho.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNfox000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1122220653578
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1159502070201
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: dxclib303562752.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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Hi there shayer

could you post an uninstall list for me please

• Start HijackThis
• Click on the Config button
• Click on the Misc Tools button
• Click on the Open Uninstall Manager button.
• You can click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad into this topic please,

[don77]

Hi there shayer

could you post an uninstall list for me please

• Start HijackThis
• Click on the Config button
• Click on the Misc Tools button
• Click on the Open Uninstall Manager button.
• You can click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad into this topic please,

[Shayer]

He can't:

Friend (11:07:01 PM): it didn't create a notepad
Friend (11:07:10 PM): it only did when I did the other thing
SHaYer (11:07:27 PM): btw, did u save hijackthis it its own folder?
Friend (11:07:32 PM): yeah
SHaYer (11:07:35 PM): like i told u, cause thats crucial
Friend (11:07:44 PM): it's in its own folder
SHaYer (11:07:48 PM): okay...lets see, just copy and paste it in this window i guess
Friend (11:07:57 PM): there's nothing to copy and paste
SHaYer (11:08:27 PM): did u do config>>misc>>>open uninstall manager?
Friend (11:08:31 PM): yes!
SHaYer (11:08:34 PM): god
Friend (11:08:36 PM): then I clicked "save list..."
Friend (11:08:42 PM): and it just closed hijackthis automatically
SHaYer (11:09:03 PM): did u try more than once to see if u might have done something wrong?
Friend (11:09:10 PM): I've done it 6 times
Friend (11:09:13 PM): closes everytime
SHaYer (11:09:26 PM): okay, i guess im gonna post what u just wrote to him
SHaYer (11:15:27 PM): oh wait, after u clicked save list
SHaYer (11:15:33 PM): hijackthis just closed?
Friend (11:15:37 PM): yeah
SHaYer (11:15:40 PM): so wait*
SHaYer (11:15:53 PM): and u checked hijackthis folder after to see if it saved?
Friend (11:16:02 PM): yeah, it has the list that I already sent you
SHaYer (11:16:12 PM): just one txt file?
Friend (11:16:17 PM): ...ye
----------------------------------------------------------------------------------------------------------------------------

However, I told him to use crap cleaner>>>tools>>>uninstall>>>save to text file so this is from that if it helps any.

1310Tour
1310Trb
1310_Help
1310
7-Zip 4.23
AC3Filter (remove only)
Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Download Manager 2.0 (Remove Only)
Adobe Reader 7.0.8
Adobe SVG Viewer 3.0
Adobe® Photoshop® Album Starter Edition 3.0
Agere Systems AC'97 Modem
AIOMinimal
AiOSoftware
AiO_Scan
ALPS Touch Pad Driver
AOL Uninstaller (Choose which Products to Remove)
AVG Free Edition
Camera Window
Canon Camera Window for ZoomBrowser EX
Canon PhotoRecord
Canon Utilities File Viewer Utility 1.2
Canon Utilities PhotoStitch 3.1
Canon Utilities RemoteCapture 2.7
Canon Utilities ZoomBrowser EX
CCleaner (remove only)
Command & Conquer Generals Demo
Command & Conquer Generals
Command & Conquer Red Alert 2
Command & Conquer Tiberian Sun
Command && Conquer Red Alert 2 - Yuri's Revenge
Copy
CoreVorbis Audio Decoder (remove only)
CreativeProjects
DC++ 0.691
DeluxeCommunications
Director
DocProc
Fax
ffdshow
File Viewer Utility 1.2
Freetar Editor
FrostWire
Google Toolbar for Internet Explorer
Google Video Uploader
GTK+ 2.8.18-1 runtime environment
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 1.99.1
Hotfix for Windows XP (KB896344)
HP Help and Support
HP Image Zone 3.5
HP Pavillion dv4000 User Guides
HP PSC & OfficeJet 3.5
HP Software Update
HP Wireless Assistant 1.01 A3
HpSdpAppCoreApp
HPSystemDiagnostics
InstantShare
Intel® Graphics Media Accelerator Driver
InterVideo WinDVD
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
Learn2 Player (Uninstall Only)
LG USB Drivers
LS_HSI
Macromedia Shockwave Player
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 1.1
Microsoft Money 2005
Microsoft Office Standard Edition 2003
Microsoft Works
Morpheus 5.1 (remove only)
MSN Messenger 7.5
MSN Toolbar
MSN
muvee autoProducer 4.0 - SE
Overland
PartyPoker.net
PartyPoker
PhotoGallery
PhotoStitch
PrintScreen
Project64 1.6
Pure Networks Port Magic
QFolder
Quick Launch Buttons 5.10 A2
QuickProjects
QuickTime
Readme
RealPlayer Basic
RemoteCapture 2.7.0
Scan
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB925486)
SkinsHP1
SkinsHP2
Smart Audio Converter
SoundMAX
Splendid City
Spybot - Search & Destroy 1.4
Starcraft
StepMania (remove only)
Texas Instruments PCIxx21/x515 drivers.
The GIMP 2.2.13
TIxx21
TrayApp
Trillian
Unload
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
UserGuides
V CAST Music
Ventrilo Client
VideoLAN VLC media player 0.8.4
Viewpoint Media Player
VP6 Decoder
Warcraft III: All Products
WebFldrs XP
WebReg
Westwood Shared Internet Components
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Creativity Fun Packs - Windows Movie Maker 2
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB884020
Windows XP Hotfix - KB884575
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885464
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892559
Windows XP Hotfix - KB893086
WinRAR archiver
XviD MPEG-4 Video Codec
Yahoo! Toolbar
Zone Deluxe Games
Zone Media

[don77]

Have him remove the following through Add/remove programs

DeluxeCommunications

The next 2 are usually bundled with crap
PartyPoker.net
PartyPoker

and should be removed

Restart the computer after he has removed the last program,

Go to start >>run and type in MSCONFIG. Go to the startup tab and make sure every single box in there has a check in it. after this is done, reboot, then post a fresh HiJackthis log

[Shayer]

Logfile of HijackThis v1.99.1
Scan saved at 10:56:35 PM, on 10/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\crunner\cproc.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...n&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1125526658\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [cprocsvc] C:\WINDOWS\system32\crunner\cproc.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: Morpheus.lnk = C:\Program Files\Morpheus\Morpheus.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O4 - Startup: V CAST Music Monitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNfox000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1122220653578
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1159502070201
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[don77]

you know it may be easier to have him register here

Please download Brute Force Uninstaller to your desktop.

• Right click the BFU folder on your desktop, and choose Extract All
• Click "Next"
• In the box to choose where to extract the files to,
• Click "Browse"
• Click on the + sign next to "My Computer"
• Click on "Local Disk (C:) or whatever your primary drive is
• Click "Make New Folder"
• Type in BFU
• Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".

RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
Save it in the same folder you made earlier (c:\BFU).

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

Then, please go to Start > My Computer and navigate to the C:\BFU folder.

• Start the Brute Force Uninstaller by doubleclicking BFU.exe
• Behind the scriptline to execute field click the folder icon and select alcanshorty.bfu
• Press Execute and let the program do it’s job. (You ought to see a progress bar if you did this correctly.)
• Wait for the complete script execution box to pop up and press OK.
• Press exit to terminate the BFU program

Reboot into normal windows and post the contents of Ewido text report that you saved and a new HiJackThis log.

[Shayer]

you know it may be easier to have him register here

He can't open his browsers, thats why I'm doing being the middleman, otherwise i would point him directly to this forum.
-----------------------------------------------------------------------------------------------------------------------------
Here is BFU log file:
BFU v1.00.9
Windows XP SP2 (WinNT 5.01.2600 SP2)
Script started at 11:37:51 PM, on 10/7/2006

Option Unload Explorer: Yes
Failed: DllUnregister C:\WINDOWS\DH.dll|1 (file not found)
Failed: DllUnregister C:\Program Files\Deskbar\deskbar.dll|1 (file not found)
Failed: DllUnregister \asappsrv.dll|1 (file not found)
Failed: ServiceStop Network Monitor (service not found)
Failed: ServiceStop cmdService (service not found)
Failed: ServiceDisable Network Monitor (service not found)
Failed: ServiceDisable cmdService (service not found)
Failed: ServiceDelete Network Monitor (service not found)
Failed: ServiceDelete cmdService (service not found)
Failed: RegDelValue HKCU\System\CurrentControlSet\Control\Lsa|p2pnetwork (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\OLE|p2pnetwork (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\OLE|winlog (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Associations|LowRiskFileTypes (key not found)
Failed: RegDelValue HKCU\Microsoft\Windows\CurrentVersion\policies\Explorer\Run|WinUpdate.exe (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|CU1 (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|CU2 (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|services32 (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|p2pnetwork (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|ms-update (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|p2pnetworking (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|p2p networking (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|virtual-ie (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|MS DATABASE (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|xp (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|winlog (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|wmplayer (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|tetriz3 (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|CQ4d6 (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|SystemTools (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|eventwvr (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|truetype (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|0mcamcap (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|mysvcig38 (key not found)
Option pause between commands: 300 ms
Option pause between commands: 50 ms
Failed: FolderDelete C:\Program Files\MsConfigs (folder not found)
Failed: FolderDelete C:\Program Files\winupdate (folder not found)
Failed: FolderDelete C:\Program Files\winsupdater (folder not found)
Failed: FolderDelete C:\Program Files\MsUpdate (folder not found)
Failed: FolderDelete C:\Program Files\MsMovies (folder not found)
Failed: FolderDelete C:\Program Files\wmplayer (folder not found)
Failed: FolderDelete C:\Program Files\outlook (folder not found)
Failed: FileDelete C:\Program Files\Common Files\Windows\mc-*-*.exe (operation failed)
Failed: FileDelete C:\Program Files\Common Files\Download\mc-*-*.exe (operation failed)
Failed: FolderDelete C:\Program Files\MediaPipe (folder not found)
Failed: FolderDelete C:\Program Files\p2pnetworks (folder not found)
Failed: FileDelete C:\DOCUME~1\BESTBU~1\LOCALS~1\Temp\~DF98B9.tmp (operation failed)
Failed: FolderDelete C:\Program Files\Maxifiles (folder not found)
Failed: FolderDelete C:\Program Files\DNS (folder not found)
Failed: FolderDelete C:\Program Files\EQAdvice (folder not found)
Failed: FolderDelete C:\Program Files\FCAdvice (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\FreeProd1 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\FreeProd2 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\InetGet (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\InetGet2 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\svchostsys (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\simtest (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\misc001 (folder not found)
Failed: FolderDelete C:\Program Files\InetGet2 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\VCClient (folder not found)
Failed: FolderDelete C:\Program Files\Network Monitor (folder not found)
Failed: FolderDelete C:\WINDOWS\inet20001 (folder not found)
Failed: FolderDelete C:\Program Files\Update06 (folder not found)
Failed: FolderDelete C:\Program Files\Update03 (folder not found)
Failed: FolderDelete C:\Program Files\Update04 (folder not found)
Failed: FolderDelete C:\Program Files\Update08 (folder not found)
Failed: FolderDelete C:\Program Files\W-Update (folder not found)
Failed: FolderDelete C:\Program Files\Yazzle Sudoku (folder not found)
Failed: FolderDelete C:\Program Files\Cas (folder not found)
Failed: FolderDelete C:\Program Files\CasStub (folder not found)
Failed: FolderDelete C:\Program Files\Cas2Stub (folder not found)
Failed: FolderDelete C:\Program Files\ipwins (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\Snowball Wars (folder not found)
Failed: FolderDelete C:\temp (folder not found)
Failed: FolderDelete C:\WINDOWS\mdrive (folder not found)
Failed: FolderDelete C:\Program Files\PECarlin (folder not found)
Failed: FolderDelete C:\Program Files\AXVenore (folder not found)
Failed: FolderDelete C:\Program Files\SDVita (folder not found)
Failed: FolderDelete C:\Program Files\EQBranch (folder not found)
Failed: FolderDelete C:\Program Files\EQArticle (folder not found)
Failed: FolderDelete C:\Program Files\PSHope (folder not found)
Failed: FolderDelete C:\Program Files\Batty (folder not found)
Failed: FolderDelete C:\Program Files\Batty2 (folder not found)
Failed: FolderDelete C:\Program Files\AXFibula (folder not found)
Failed: FolderDelete C:\Program Files\CMFibula (folder not found)
Failed: FolderDelete C:\Program Files\PSLister (folder not found)
Failed: FolderDelete C:\Program Files\PSCloner (folder not found)
Failed: FolderDelete C:\Program Files\cmapp (folder not found)
Failed: FolderDelete C:\Program Files\cmman (folder not found)
Failed: FolderDelete C:\Program Files\cmsystem (folder not found)
Failed: FolderDelete C:\Program Files\fcengine (folder not found)
Failed: FolderDelete C:\Program Files\wincmapp (folder not found)
Failed: FolderDelete C:\Program Files\Deskbar\Cache (folder not found)
Failed: FolderDelete C:\Program Files\popupwithcast (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\misc001 (folder not found)
Failed: FileMove C:\WINDOWS\win*-*.exe|C:\bintheredunthat (source file not found)
Script completed.
-----------------------------------------------------------------------------------------------------------------------------
Here is HighjackThis Log File:
Logfile of HijackThis v1.99.1
Scan saved at 11:50:57 PM, on 10/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trillian\trillian.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...n&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1125526658\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: Morpheus.lnk = C:\Program Files\Morpheus\Morpheus.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O4 - Startup: V CAST Music Monitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNfox000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1122220653578
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1159502070201
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Shayer]

Btw, this is what the error is when he trys to open any browser (be it firefox or ie)

[don77]

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O4 - HKLM\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Startup: Morpheus.lnk = C:\Program Files\Morpheus\Morpheus.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNfox000
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)

Now close all windows other than HiJackThis, then click Fix Checked. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

DeluxeCommunications
Morpheus 5.1 (remove only) <-- I highly recommend the removal of p2p programs its the likely source of his problems
PartyPoker.net
PartyPoker



Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

C:\Program Files\MyWebSearch
C:\Program Files\Morpheus
C:\Program Files\PartyGaming
C:\Program Files\DeluxeCommunications


After that, Reboot Post back a fresh HJT log please.



See if he is still getting the erorrs after making the fixes here if so have a read here
http://support.microsoft.com/kb/875351

If he is able to function through IE have him check for windows updates

Let me know how you make I need to see a fresh HJT log