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USB Ports not working


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#1
chwhitecat

chwhitecat

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My USB ports show in Device Manager as working properly but when I plug anything into them nothing happens. I have four directly on the Motherboard and two at the front of the tower connected. Any help or suggestions would be welcomed.
Thank you\
Carol :whistling:
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#2
austin_o

austin_o

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Hi. Did the USB ports work at one time and suddently stopped working? Have you installed any hardware or software that may have caused this? If the ports were working at one time, have you tried doing a system restore? It would be helpful to post your full system specs when you reply as this will assist those who want to try to help you.
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#3
chwhitecat

chwhitecat

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Yes they all worked. I had a hard drive failure screen - took computer apart reconnected hard-drives and everything worked except for USB ports. If you need anymore info please let me know.

Specifications
VIA694
System Model: AWRDACPI
BIOS Version: Phoenix Technologies, LTD 6.00 PG


Operating System
Microsoft Windows XP Home Edition
Version: 5.1.2600
Service Pack: 2.0
Location: C:\WINDOWS
PID: 55277-013-5568301-21660
Hot Fix: KB922616


Memory (RAM)
Capacity: 512 MB


Processor
AMD Athlon™ XP 2400+
Version: x86 Family 6 Model 8 Stepping 1
Speed: 1994 MHz

Local Disk
Total Capacity: 260.84 GB
Sum of Hard Disks: (C: G: )
Used: 19.13 GB

Free: 241.70 GB
Obsolete Application and Device Drivers
App/Device Driver File Name Manufacturer Help
None



System Software
System Software Date Created Help
Microsoft Windows XP Home Edition Wednesday, June 08, 2005 12:00:00 AM Windows Update
BIOS Thursday, November 20, 2003 12:00:00 AM View Help Topic



Hardware
Component Status Update Help
Video Card Supported Not Required Troubleshooter
Network Card Supported Not Required Troubleshooter
Sound Card Supported Not Required Troubleshooter
USB Controller Supported Not Required Troubleshooter



Hard Disk
Disk Partition Usage Help
Local Disk (G:) 3% (Low) More Info
Local Disk (C:) 13% (Low) More Info



Random Access Memory (RAM)
Memory (RAM) Detected Minimum Requirement Help
512 MB 64 MB
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