Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

OFFICE 2000 PRO


  • Please log in to reply

#1
b1caez01

b1caez01

    Banned

  • Banned
  • PipPipPip
  • 445 posts
For five years Office 2000 Pro has worked flawlessly for me :help: ...all aspects of it.

Then a week or so ago, the MS-WORD part of it, WinWord, started to refuse to load. :blink: The rest of the functions worked perfectly, as usual.

When I tried to open/start a new MS-WORD file...*.doc, I would get a Windows XP error message thingy and off to MS-HEAVEN the error message would go...not much use to me though...no feed back.

I rummaged around geekstogo and the internet, found and applied a possible fix, suggested for another problem with WORD...delete all ref's to the *.dot files.

This cured the problem. But for only a day or so, then I am back to square one; deleting the *.dot files again, setting them up, working; deleting, setting them up, working; deleting, setting them up, working; etc..

It has become quite tedious.

Any suggestions as to what's going on and how I might get back to the good old days, where once the *.dot is setup it stays that way. :whistling:
  • 0

Advertisements


#2
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
Is it the normal.dot causing the program to crash? By removing references, did you mean you moved/deleted the .dot files and let Word recreate them? If not, move the .dot file(s) out to the desktop, open Word and let it recreate normal.dot. Then if you have other .dot files (like for STAMPS.COM, PaperPort, or other software that integrates), move them back in one at a time, opening Word after each, to pinpoint which might be causing the problem.
  • 0

#3
b1caez01

b1caez01

    Banned

  • Topic Starter
  • Banned
  • PipPipPip
  • 445 posts
Thanks for the reply...

Problem solved in the same manner as before, but now it has taken it upon itself to stay put :whistling: as it should have done before...another anomoly for the compu-fairy to figure out :blink:

Did all that was suggested in a different stream at geekstogo... re: the *.dot files. Word kept making new normal.dots, and I kept making new ones. I set it up to default to normal1.dot rather than normal.dot...as my normal1.dot has the tools at the top set up as I want them for every occasion. Normal.dot must be set up each time you use it...not much fun in doing that.

Anyway, problem solved with thanks to the feller who kept at it until he fell into the solution. :help:
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP