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Problems with ad.yeildmanager and other popups


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#1
YaoShi

YaoShi

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I have ran Ad-Aware and Spybot and still no results, keeps poping up IE windows when im doing my work. Please help me. Thank you in advance. Any help is greatly appreciated.

Here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 11:03:40 AM, on 09/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\popupwithcast\septpop06apsept.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\DOCUME~1\ELENAM~1\APPLIC~1\CURITY~1\wuauclt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Winamp\Winamp.exe
C:\Program Files\Common Files\F?nts\?xplorer.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Elena Ma\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.library.ubc.ca:8000
R3 - URLSearchHook: (no name) - {CEAF96F0-7E39-06E7-6AEF-57807D30039E} - C:\WINDOWS\system32\ndhphav.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {CEAF96F0-7E39-06E7-6AEF-57807D30039E} - C:\WINDOWS\system32\ndhphav.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QBReminderFlash] "C:\Program Files\Intuit\QuickBooks 2005\Atom\QBReminder.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [septpop06apsept] C:\program files\popupwithcast\septpop06apsept.exe
O4 - HKLM\..\Run: [ms0617269-12636] C:\WINDOWS\ms0617269-12636.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [Sen] "C:\DOCUME~1\ELENAM~1\APPLIC~1\CURITY~1\wuauclt.exe" -vt yazb
O4 - HKCU\..\Run: [Izc] C:\Program Files\Common Files\F?nts\?xplorer.exe
O4 - HKCU\..\Run: [ffrm] C:\PROGRA~1\COMMON~1\ffrm\ffrmm.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://gisweb7.city....ad/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1152879952504
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.co...aploader_v6.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
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#2
Noviciate

Noviciate

    Confused Helper

  • Malware Removal
  • 1,567 posts
You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of AVG Anti-Spyware 7.5 from here and save it to your Desktop.
If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

* Please note that this program was formerly known as Ewido anti-spyware 4.0. Taken from the Ewido website:

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.
  • Updating AVG Anti-Spyware:

    By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
  • Click the Update icon at the top and under "Manual Update" - click the Start update button.
  • Either AVG A-S will update or inform you that no update was available.
  • If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
    Once you have installed AVG A-S, double click ewido-signatures-full-current.exe to update it.

    Disabling the Resident Shield:
  • By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
    (When the PC has been cleaned you can activate the shield again, if you wish.)
  • Click the Shield icon at the top and under "Resident shield is..." - click active.
  • This should now change to inactive.

    Changing Recommended Actions
  • Click the Scanner icon at the top and then click the Settings Tab.
  • Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.


2) You will need to know how to boot into Safe Mode.
Instructions can be found here.

3) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

4) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

R3 - URLSearchHook: (no name) - {CEAF96F0-7E39-06E7-6AEF-57807D30039E} - C:\WINDOWS\system32\ndhphav.dll

O2 - BHO: (no name) - {CEAF96F0-7E39-06E7-6AEF-57807D30039E} - C:\WINDOWS\system32\ndhphav.dll

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [septpop06apsept] C:\program files\popupwithcast\septpop06apsept.exe
O4 - HKLM\..\Run: [ms0617269-12636] C:\WINDOWS\ms0617269-12636.exe
O4 - HKCU\..\Run: [Sen] "C:\DOCUME~1\ELENAM~1\APPLIC~1\CURITY~1\wuauclt.exe" -vt yazb
O4 - HKCU\..\Run: [Izc] C:\Program Files\Common Files\F?nts\?xplorer.exe
O4 - HKCU\..\Run: [ffrm] C:\PROGRA~1\COMMON~1\ffrm\ffrmm.exe

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.co...aploader_v6.cab


CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

2) Boot into Safe Mode.

3) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.
Do this for all Usernames.

4) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

5) Go to Start > Control Panel > Internet Options and under Temporary Internet files, click on Delete Files...
Check the box to the left of 'Delete all offline content' and then click on OK.

6) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG Anti-Spyware.
  • If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
  • Click "Complete System Scan"
  • While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
  • When the scan has completed, any threats that AVG A-S has detected will be displayed.
  • Click the Apply all actions button at the bottom.
  • When AVG A-S has finished, it will display the message "All actions have been applied".

    Saving a report:
  • Click the Save Report button at the bottom left and the "Reports" window will open.
  • The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
  • You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
    Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.
Close AVG Anti-Spyware.

7) Remove any/all of the following files/folders that you can find:

Files

C:\WINDOWS\ms0617269-12636.exe

As an example:
To delete C:\WINDOWS\system32\filetogo.bye
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on filetogo.bye and from the menu that appears, click on 'Delete'


Folders

C:\program files\popupwithcast
C:\DOCUME~1\ELENAM~1\APPLIC~1\CURITY~1


* The tilde(~) in either a file or folder name indicates that this name is longer than six characters and these have been replaced by the tilde for brevity. E.G. C:\PROGRA~1 = C:\Program Files
The first file, or folder, that uses these first six letters gets the suffix ~1, the next ~2 and so on.
You will need to locate and delete the folder that has this file in it: wuauclt.exe.
If AVG A-S gets to the file first, which it may, don't worry about the folder unless you can positively identify it - you don't want to remove a legitimate one!

C:\PROGRA~1\COMMON~1\ffrm

This one contains the file ffrmm.exe

C:\Program Files\Common Files\F?nts

* This folder will have each "?" in it's name replaced by another character so you will need to be a little careful. In order to identify the right folder to delete, open each one that fits the bill and look for this file: ?xplorer.exe - the same goes for the "?". As long as there is only one folder that contains a file with this name, delete it. If there are two, or more, folders that could be the malicious one, leave them alone and get back to me.

As an example:
To delete C:\WINDOWS\system32\foldertogo
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on foldertogo and from the menu that appears, click on 'Delete'


8) Boot into Normal Mode.

Post a new HJT log, the AVG log AND a description of how your PC is running.
  • 0

#3
YaoShi

YaoShi

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Thank you for your help. When i was running HJT for the system scan this came up.

An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.co...ploader_v6.cab)
Error #53 - File not found

Please email me at [email protected], reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.

I will continue with the removal.
  • 0

#4
YaoShi

YaoShi

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So i have completed the instructions, however i have failed to find most of the files you have told me to delete. I found the folders, but no exe files within them.

this is my HJL:
Logfile of HijackThis v1.99.1
Scan saved at 4:02:15 AM, on 11/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.library.ubc.ca:8000
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QBReminderFlash] "C:\Program Files\Intuit\QuickBooks 2005\Atom\QBReminder.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://gisweb7.city....ad/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1152879952504
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

and this is my AVG log:
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 3:50:47 AM 11/10/2006

+ Scan result:



C:\Program Files\HiJackThis\backups\backup-20061011-024152-845.dll -> Adware.PurityScan : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP340\A0027025.exe -> Adware.PurityScan : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP341\A0027085.dll -> Adware.PurityScan : Cleaned.
C:\RECYCLER\S-1-5-21-2929629269-1655651871-1976001282-1006\Dc174\Content.IE5\2TPY6CUS\nwnmff_17[1].exe -> Downloader.Adload.fg : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP340\A0027024.exe -> Downloader.PurityScan.cx : Cleaned.
C:\RECYCLER\S-1-5-21-2929629269-1655651871-1976001282-1006\Dc174\Content.IE5\2TPY6CUS\pre[1].exe -> Hijacker.VB.pg : Cleaned.
C:\RECYCLER\S-1-5-21-2929629269-1655651871-1976001282-1006\Dc656.exe -> Not-A-Virus.Downloader.Win32.WinFixer.q : Cleaned.
C:\Documents and Settings\Elena Ma\Cookies\elena [email protected][2].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Elena Ma\Cookies\elena [email protected][1].txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.80:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.84:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.85:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.86:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.92:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.93:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Elena Ma\Cookies\elena [email protected][2].txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.36:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned.
:mozilla.37:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned.
:mozilla.38:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned.
:mozilla.41:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned.
:mozilla.42:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.712:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Clickhype : Cleaned.
:mozilla.10:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.11:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.265:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.179:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.180:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Elena Ma\Cookies\elena [email protected][2].txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.17:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.22:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.23:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.108:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.109:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.110:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.111:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Elena Ma\Cookies\elena [email protected][2].txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.100:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.96:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.97:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.98:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.99:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Elena Ma\Cookies\elena [email protected][2].txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.415:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.416:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Elena Ma\Cookies\elena [email protected][1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Elena Ma\Cookies\elena [email protected][1].txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.112:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.113:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.29:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Valuead : Cleaned.
:mozilla.30:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Valuead : Cleaned.
:mozilla.31:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Valuead : Cleaned.
:mozilla.32:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Valuead : Cleaned.
:mozilla.28:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.33:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.34:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.35:C:\Documents and Settings\Elena Ma\Application Data\Mozilla\Firefox\Profiles\o409jg7s.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.


::Report end

My computer seems to be running okay, but its hard to say when and if popups will come up.
Please review my logs. Thank you once again. Your help is greatly appreciated :whistling:
  • 0

#5
Noviciate

Noviciate

    Confused Helper

  • Malware Removal
  • 1,567 posts

I found the folders, but no exe files within them.

AVG A-S usually gets there before you, but I like to cover all the bases just in case.

The log looks OK, so as long as the PC is playing nicely, you're almost done.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You are running an old version of Sun Java which needs updating:
  • Go here and click on the Download button to the right of Java Runtime Environment (JRE) 5.0 Update 9.
  • Accept the license agreement by clicking the radio button.
  • Under Windows Platform - J2SE™ Runtime Enviroment 5.0 Update 9, click the Windows Offline Installation, Multi-language link.
  • Go to Add/Remove Programs and remove any entries that refer to Java 2 Runtime Enviroment and then reboot your PC.
  • Navigate to and delete the following folder, if it exists: C:\Program Files\Java.
  • Finally double click the installation file that you downloaded earlier.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

As long as the above goes OK, I want you to run your PC as normal for a few days. When you are happy that everything is fine, do the following:

Update your anti-virus program,
Disable System Restore,
Boot into Safe Mode,
Scan your computer for viruses.
When you get the all clear, reboot into Normal Mode.
Re-enable System Restore,
Create a Restore Point.
This will give a clean Restore Point should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.
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