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Malware has disabled right click, task manager, and run command


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tomdrayson

tomdrayson

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Hi, I have managed to install some nasty spyware on a test installation of Vista RC1. I'm just curious about how I would go about resolving this if it occurred on an installation that wasn't a beta test.

Before, I could not even run certain applications such as Ad-Aware, msconfig and regedit, they would close immediately when I tried to run them, even in safe mode - but I have fixed this problem with HijackThis already. However, some remain (even in safe mode):

I cannot right click anything, no menu appears (EXCEPT the taskbar, for some reason)
I have no "Run", or "Settings" buttons on my start menu. If I right click the taskbar and select Properties I get:
"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."
I'm not sure what Ctrl+Alt+Delete is supposed to do in Vista, but there is no Task Manager option. Ctrl+Shift+Esc does nothing. Running taskmgr.exe from System32 does nothing.

I don't think there are any malicious executables running at all, I just need to get these options back.

Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 22:22:34, on 10/10/2006
Platform: Unknown Windows (WinNT 6.00.1504)
MSIE: Internet Explorer v7.00 (7.00.5600.16384)

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\AASP\1.00.05\aaCenter.exe
C:\Program Files\ASUS\AI Suite\AiNap\AiNap.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.4150\GoogleToolbarNotifier.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\tom\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....cid={SUB_CLCID}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AsusServiceProvider] C:\Program Files\ASUS\AASP\1.00.05\aaCenter.exe
O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files\ASUS\AI Suite\AiNap\AiNap.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.4150\GoogleToolbarNotifier.exe
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

Many thanks

Edited by tomdrayson, 09 October 2006 - 03:40 PM.

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