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#1
Karen50

Karen50

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Anytime I log on to a server-like a games server, or even uploading something-I get logged off pretty easily. But if I use Firefox rather than internet explorer the connection is better, and I still will get logged off but not as quick. I like to upload files for family and friends but if I don't stay around the computer, it will not happen.


Any suggestions?

Thank You
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#2
thenotch

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Are you on dial-up?

If so the, the server could quite possibly be set to auto-sense connection speeds and bump those with slow connections to allow room for those with faster connections.
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#3
Karen50

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I am sure its not dial up....it is broadband and I am connected on a local area network.
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#4
thenotch

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So when you say you are getting "logged off" what exactly are you getting logged off of?

Are you getting a "page cannot be displayed" error?

Explain more what you are referring to as "logged off".
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#5
Karen50

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page can't not be displayed when I try to upload a file on like a Yousendit.com

Or when I go to yahoo.ca games and get logged on to a server to play against others on the net, I will loose my connection and get logged off by it self.
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#6
thenotch

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Are you connected through a router or is the broadband modem connected directly to your PC?

If through a router are there any other PC's connected to it and if so do they have the same problem?

Are you able to instantly connect again or does it take a few minutes?

Do you have any other programs running when these errors occur?

Another starting point might be to set-up two persistent pings (ping -t <ip address>), one to your router and one to an IP address just outside your router. This way you can partially isolate where the problem is: inside or outside.
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