Can you advise how I can fix this. I was told that the file has been corrupted and needs to be reset.
Please help me!!
Windows XP Professional
Started by
ann051
, Oct 10 2006 09:28 PM
#1
Posted 10 October 2006 - 09:28 PM
ann051
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- Member
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- 20 posts
Member
Can you advise how I can fix this. I was told that the file has been corrupted and needs to be reset.
Please help me!!
#2
Posted 10 October 2006 - 10:08 PM
wannabe1
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- Technician
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- 16,645 posts
Tech Staff
Hi ann051...
lsass.exe errors can indicate that you may still have malware aboard.
Use the Windows Search feature to find lsass.exe. Make sure it searches all files and folders including subfolders. Let me know what locations it is found in. It should only be located in the System32 folder.
wannabe1
lsass.exe errors can indicate that you may still have malware aboard.
Use the Windows Search feature to find lsass.exe. Make sure it searches all files and folders including subfolders. Let me know what locations it is found in. It should only be located in the System32 folder.
wannabe1
#3
Posted 11 October 2006 - 06:51 AM
ann051
- Topic Starter
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- Member
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- 20 posts
Member
Hi Wannabe1,
Thanks for replying to my problem. I did a search and found that the lsass.exe error is in
C:\windows\system32. What can I do about it? It takes my sytem forever to boot and forever to pull up a program. very, very slow.
Can you help me? Please!
Thanks for replying to my problem. I did a search and found that the lsass.exe error is in
C:\windows\system32. What can I do about it? It takes my sytem forever to boot and forever to pull up a program. very, very slow.
Can you help me? Please!
#4
Posted 11 October 2006 - 08:09 AM
wannabe1
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- Technician
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- 16,645 posts
Tech Staff
Let's verify that the infection is completely gone. If your machine is still infected or still has registry settings regarding the worm you have removed, we may have real problems getting a fix to work.
Please go to the Malware Forum and follow the instructions found there.
That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
wannabe1
Please go to the Malware Forum and follow the instructions found there.
That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
wannabe1
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