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WD USB Hard Drive Randomly Ejects


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#1
piper

piper

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Windows 2000 SBS, IOGear USB 2.0 PCI Card, Western Digital My Book Essential 160 GB USB Hard Drive.

The WD USB hard drive randomly ejects, at which point we get event id 135 (Received a device interface REMOVAL notification for device \\?\USBSTOR#Disk&Ven_WD&Prod_1600JB_External&Rev_......)

At the same time, there is a "new hardware" notification on screen that prompts for a reboot. I've opened support requests with WD and IOGear, but haven't heard from them yet.

I moved the WD drive from one port to another on the card, but still got the eject notification about 56 hours later.

Has anyone had any experience with this kind of problem? Any suggestions would be helpful.

Thanks in advance.
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#2
dsenette

dsenette

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any progress on this issue? fixed not fixed?
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#3
piper

piper

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Sorry for no response. Yes it's kind of fixed. I sort of stumbled onto it, though. I installed something (I think the drivers) off the IOGear CD (that said it wasn't necessary for W2k - was for W98SE*Guest only), and the errors stopped. I've only had it happen one other time since. The strange thing is the device isn't using those drivers. Go figure.

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#4
dsenette

dsenette

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i guess it could be chalked up to windows stupidity
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