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Can't reset IE homepage from hp-desktop.aol.com


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#1
bobrichardson

bobrichardson

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I've seen several posts referring to this problem. Some indicated that ZoneAlarm was the problem, so I uninstalled ZA and am using the builtin Windows firewall instead. But the problem persists.

Whenever I change the home page in IE6, it never sticks. Clicking on the home button always retyrns me to hp-desktop.aol.com.

Attached is my hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 3:27:45 PM, on 10/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/HP_Administrator/My%20Documents/%60MyWebs/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.8.1.2\PlaxoHelper.exe -a
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: symsupportutil - https://www-secure.s...supportutil.CAB
O16 - DPF: Yahoo! NHL StatTracker - http://aud9.sports.s...nhlst8246_x.cab
O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.co...ease/instub.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {3D679FAC-C75F-11D2-A4D6-00C04F68FE3A} (PJ9enuC Class) - http://212.jbdoyle.c...033/pjcintl.cab
O16 - DPF: {484A7A26-FDB0-11D0-8D2B-00C04FB92E89} (MS Project Text Conversion Class) - http://212.jbdoyle.c...ts/pjclient.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1160437570843
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} (Sview Control) - https://www.instantp..._a_stat_ics.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {8569D715-FF88-44BA-8D1D-AD3E59543DDE} (ActiveReports Viewer2) - https://www.regonlin...ges/arview2.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://65.40.167.144...sCamControl.ocx
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zone...ctor/WebAAS.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {BA83FD38-CE14-4DA3-BEF5-96050D55F78A} (FViewerLoading Class) - http://www.flipviewe...m/exe/fv36p.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,26/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/...aploader_v6.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://map.hamilton....s/acgm/Acgm.cab
O18 - Protocol: bw+0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: offline-8876480 - {C2F1155A-7468-4E50-9C68-8BBDBECBE5CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\Program Files\CA\SharedComponents\CA_LIC\\lic98rmt.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe




Thanks for the help.

Bob



~attachment removed and log posted ~~ Metallica ~
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#2
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 32,895 posts
Hi Bob,

Read here how to disable Spybot's Teatimer:
http://www.russellte...re/teatimer.htm

Follow those instructions, then change your HomePage.
See if it sticks this time and re-enable Teatimer if it does.

You still may get a prompt that there was a change in the registry. Read it well. :whistling:

Regards,
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