Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

unmountable boot volume


  • Please log in to reply

#1
cranberry

cranberry

    Member

  • Member
  • PipPip
  • 12 posts
Today when I tried to start my laptop, I recieved a BSOD and an 'unmountable_boot_volume' error.
The error code is as follows: 0x000000ED (0x823439EO, 0xC0000006, 0x00000000, 0x00000000)

I cannot boot up in normal or any of the safe modes, last known good menu or the debugging mode. I tried inserting the Win XP System disc, but it will not boot up with the disc installed either. It just goes straight to the menu to choose how I want to boot up (normal, safe, last known good, etc.) with no results.

I have a refurbished Dell Lattitude C600 laptop that is only 2 months old. I am running Win XP Home with SP2. I have not installed any new software or hardware within the last 3 or 4 weeks. The only thing I have done recently was to update McAfee signatures yesterday and everything was normal then.

First, what is happening here.....?? Second, I gather that I need to get to the recovery portion of the Win XP system disc, but how??

Any help here would be greatly appreciated!!

edit: I can't get to any command prompt to run chkdsk/p either...

Edited by cranberry, 13 October 2006 - 04:30 PM.

  • 0

Advertisements


#2
silverbeard

silverbeard

    Trusted Tech

  • Member
  • PipPipPip
  • 791 posts
Do you have a bootable CD? Will your Restore media boot? Is the Laptop in warranty?

Unbootable volume could be hard drive failure.
  • 0

#3
cranberry

cranberry

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Well, from what I can gather so far, nothing will boot, even if the CD is in the drive. I can't get past the initial 1 or 2 seconds of boot up before I get the error screen.
  • 0

#4
ultimateslacker2

ultimateslacker2

    Member 1K

  • Retired Staff
  • 1,581 posts
Hello,

First, your gonna haft to go into the BIOS and change the Boot up sequence

Make it CD-ROM first.

You should get a menu Press any key to boot from CD.

Press Enter.

You will get a menu. Choose the Repair opition.

HTH
  • 0

#5
cranberry

cranberry

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Thank you--I will try that and repost.
  • 0

#6
cranberry

cranberry

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Ok--sorry it has been so long since I replied, but things got busy.

1) I tried the boot from CD. It didn't seem like anything was repaired at first because all it returned was a message saying it had found one or more errors, but then I shut down and restarted.

2) After about a 5 minute wait, XP finally started, though very slowly. All programs and files seemed intact and in working order. However....
a new development--my wireless card no longer works. I uninstalled it and reinstalled it. Nada. Also my Start Menu and taskbar are missing. Not hidden. Gone.

Sooooo, is this a virus? I ran a HDD diagnostic and it came back with a fail code: 97. But the computer runs, so it can't be a crashed HD, can it?

What is this fail code and how can I fix it? I can't get online to do a Panda virus scan. McAfee didn't find anything wrong. Where is my Start menu?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP