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IE won't allow multiple windows


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#1
kimc_h

kimc_h

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Help!
My Internet Explorer will not allow multiple windows. as soon as I click on a link, or try to generate another window, it defaults down to only one at a time. The other user accounts on my computer don't have this problem even though they are all configured identically. Here is my Hijackthis logfile:
Logfile of HijackThis v1.99.1
Scan saved at 11:39:16 PM, on 3/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\WinPoET Broadband Connection\WrOS.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\docume~1\kirk\locals~1\temp\Rc6Aux.exe
C:\docume~1\kirk\locals~1\temp\Rc6Aux.exe
C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Digital Image\Monitor.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Documents and Settings\All Users\Office\OSA.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Documents and Settings\Kim\Local Settings\Temporary Internet

Files\Content.IE5\R1MJ8CBW\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO -

{02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn0\ycomp5_3_12_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no

file)
O3 - Toolbar: &Yahoo! Companion -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ZHRMW] C:\WINDOWS\ZHRMW.exe
O4 - HKLM\..\Run: [Rc6Aux] C:\docume~1\kirk\locals~1\temp\Rc6Aux.exe
O4 - HKLM\..\Run: [Rc6Aux.exe]

C:\docume~1\kirk\locals~1\temp\Rc6Aux.exe
O4 - HKLM\..\Run: [kxsxez] C:\WINDOWS\kxsxez.exe
O4 - HKLM\..\Run: [MSN Manager] C:\WINDOWS\System32\mscmgr.exe
O4 - HKLM\..\Run: [AutoLoadertF511YdTVNaX]

"C:\WINDOWS\System32\ss_util.exe" /PC="AM.WILD" /HideUninstall
O4 - HKLM\..\Run: [tsmj3sg] ss_util.exe
O4 - HKLM\..\Run: [cvqzoryx] C:\WINDOWS\cvqzoryx.exe
O4 - HKLM\..\Run: [436EJJJ5RQJGFZ] C:\WINDOWS\System32\OrpePzlc.exe
O4 - HKLM\..\Run: [4b1006614057] C:\WINDOWS\System32\6oo4svc1.exe
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET

Broadband Connection\winpppoverethernet.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

/STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [5GOFz] c:\windows\5GOFz.exe
O4 - HKLM\..\Run: [z7jKphF9Z] C:\windows\z7jKphF9Z.exe
O4 - HKLM\..\Run: [JZAB] C:\documents and settings\kirk\local

settings\temp\JZAB.exe
O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [er5FE7fq0] C:\documents and settings\kirk\local

settings\temp\er5FE7fq0.exe
O4 - HKLM\..\Run: [v] C:\documents and settings\kirk\local

settings\temp\v.exe
O4 - HKLM\..\Run: [z7jKphF9Z.exe] C:\windows\z7jKphF9Z.exe
O4 - HKLM\..\Run: [er5FE7fq0.exe] C:\documents and settings\kirk\local

settings\temp\er5FE7fq0.exe
O4 - HKLM\..\Run: [v.exe] C:\documents and settings\kirk\local

settings\temp\v.exe
O4 - HKLM\..\Run: [bEe.exe] c:\windows\system32\bEe.exe
O4 - HKLM\..\Run: [IV] C:\windows\system32\IV.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone

Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend

Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint

Manager\ViewMgr.exe
O4 - HKCU\..\Run: [cB5tRiM7O] asyrstart.exe
O4 - Global Startup: Digital Image Monitor.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program

Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Office Startup.lnk = C:\Documents and

Settings\All Users\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program

Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}

- C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll
O9 - Extra button: TREND MICRO HouseCall -

{2B5EA4F8-620A-4A8B-B003-4C8C5EBEA826} -

http://uk.trendmicro...usecall_pre.php

(file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD}

- C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -

{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program

Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}

- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: RaptisoftGameLoader -

http://www.miniclip....tgameloader.cab
O16 - DPF: Yahoo! Chat -

http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: Yahoo! Pool 2 -

http://download.game...ts/y/potd_x.cab
O16 - DPF: YExplorer1_8US.CAB -

http://photos.groups...plorer1_8us.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control)

- http://housecall-bet...all/xscan60.cab
O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} (AsyncDownloader

Class) - http://survey.otxres...m/Preloader.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -

http://ak.imgfarm.co...CursorManiaInit

ialSetup1.0.0.8.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight

Class) - http://download.zone...ee/cm/ICSCM.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object)

- http://www.miniclip....pGameLoader.dll
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) -

http://www.otxresear...ia/OTXMedia.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -

http://bin.mcafee.co...0,84/mcinsctl.c

ab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control)

-

http://a840.g.akamai....trendmicro.com

/housecall/xscan53.cab
O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F}

(HouseCallButton.setup) -

http://de.trendmicro...ousecall/HouseC

allButton.CAB
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) -

http://a19.g.akamai..../v3123/cpbrkpie.

cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo

Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class)

-

http://us.dl1.yimg.c...se/ymmapi_416.d

ll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) -

http://us.dl1.yimg.c...uite/yautocompl

ete.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -

http://bin.mcafee.co...,21/mcgdmgr.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o.

- C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman

Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation -

C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common

Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) -

Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: ScsiAccess - Unknown owner -

C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation -

C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro

Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro

Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc.

- C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC -

C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company -

C:\Program Files\WinPoET Broadband Connection\WrOS.EXE


Does anyone have any ideas? I am grateful for any and all suggestions....

Thank you; kimc_h
:tazz:
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#2
virusrohan

virusrohan

    New Member

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HI newbee,

This seems to be a common problem with Ie 6, u need to repair the IE6 , using win xp cd. Hope this helps.
and if theres other way let me know too.

regards,
Virus
  • 0

#3
Major Payne

Major Payne

    Retired Staff

  • Retired Staff
  • 5,307 posts
Be sure to read Admin's Repair Internet Explorer 6.0 if you have any questions.

Ron
  • 0

#4
Major Payne

Major Payne

    Retired Staff

  • Retired Staff
  • 5,307 posts
Haven't back from you.

When you right-click an URL and choose "Open in New Window", does nothing happen? (The title bar may flash once or nothing happens).

What about when you press SHIFT and click on a hyperlink? This happens if the Oleaut32.dll file is damaged or it's not registered correctly. If so, then :

First, re-register this DLL using the command REGSVR32 OLEAUT32 (from RUN box). If you receive a module not found error, you will need to extract a new copy of this file (the steps varies depending upon the Operating System). After extracting a new copy of this file, re-register it using the above command.

Ron
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