Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

wireless network connecting problem


  • Please log in to reply

#1
mk1james

mk1james

    Member

  • Member
  • PipPipPip
  • 178 posts
i cant get on the internet with my dads laptop anymore since i changed the router (the other stopped working).when i try and connect it says acquiring network address and then it goes not connected then goes back to acquiring network adress and this just keeps going on.
  • 0

Advertisements


#2
Facedown98

Facedown98

    Trusted Tech

  • Technician
  • 2,989 posts
Hi. Please tell me what type of laptop your father has, as well as the router type. Do you have any security setting enabled on the router such as MAC address filters or a shared key?
  • 0

#3
mk1james

mk1james

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts
My father has a Acer Aspire 1642 WLMi, and my sky router is a Net Gear. I dont think that we have any security that would not let us on it, because before we had the exact same router and had no troble with any securty settings.
  • 0

#4
Facedown98

Facedown98

    Trusted Tech

  • Technician
  • 2,989 posts
I see. Is the router properly connected to the DSL/Cable modem? If you can provide me with a router model number I can help you figure out which test lights should be lit.
  • 0

#5
mk1james

mk1james

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts
108Mbps Super Wireless ADSL Router and i think the router is propley connected because im using its internet connect on my pc at the moment it just dont work on the wireless
  • 0

#6
Facedown98

Facedown98

    Trusted Tech

  • Technician
  • 2,989 posts
Alright. Can you access the router control panel located at http://192.168.10.1 ? If so, enter your username and password which the router was installed with, and then I want you to tell me if everything is enabled in the Wireless Settings area.
  • 0

#7
mk1james

mk1james

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts
no i cant access the router though that panel
  • 0

#8
Facedown98

Facedown98

    Trusted Tech

  • Technician
  • 2,989 posts
You don't get a login box?
  • 0

#9
mk1james

mk1james

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts
no it altumaticly connects to it
  • 0

#10
Facedown98

Facedown98

    Trusted Tech

  • Technician
  • 2,989 posts
Connects into... A control panel sort of thing?
  • 0

#11
mk1james

mk1james

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts
2 go on it on my main computer i use it LAN and it just straight away goes onto it
  • 0

#12
Facedown98

Facedown98

    Trusted Tech

  • Technician
  • 2,989 posts
Yes, but I'm asking you if you get into the control panel thing. Is that where it takes you? Also, I'm having a bit of a hard time finding support documents with instructions, especially becuase each model can be different... How do you feel about Remote Assistance?
  • 0

#13
mk1james

mk1james

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts
yeah im ok with doing remote assistnce
  • 0

#14
Facedown98

Facedown98

    Trusted Tech

  • Technician
  • 2,989 posts
Ok. I'm going to PM you some details. We'll update this topic once we're done.

EDIT: After Remote Assistance, I think it's the adapter. The viewer will be calling the ISP for additional assistance.

Edited by Stormknight6, 15 October 2006 - 02:36 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP