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win explorer crashes when opening my docs...


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#1
setfirexxx

setfirexxx

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Yes... Everything works fine other than when I try to open the 'my documents' folder from my start button, I get a windows explorer error message and windows explorer reboots itself. Any idea whats up?

Should I post a HJT log?

Thanks!
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#2
Fenor

Fenor

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Hi setfirexxx!

Are there alot of mpeg and avi files located in your MY DOCUMENTS folder? If there are, please do the following:

------------------------------------------

Windows XP Explorer has a 'feature' to provide a preview in the Details box on the left of the file you have selected, if itís supported. Image files, HTML pages, video clips, MP3s, etc are all previewed (even with the folder view open).

If you have a large movie clip and it either is corrupt (ie. no index from a partial download) or it uses an unsupported codec, then Explorer tries to load the whole file. This can slow your computer a lot and prevent deleting/renaming/moving/etc the file until itís finished.

Simply do the following:
  • Go to START-->RUN and type regsvr32 /u shmedia.dll and hit ENTER.
  • A window will pop up saying that the file has been unregistered successfully. (If you don't receive this window, or the window gives an error, then please post that in your reply.)
  • Reboot your computer and see if the problem persists.
------------------------------------------

Fenor
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#3
setfirexxx

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That totally worked!

Thanks a lot!
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#4
Fenor

Fenor

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Glad to here it! :whistling:

Fenor
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