Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

computer not responding, internet connection not responding

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

I am having serveral weird things going on with my computer presently. About a month ago Norton anti-virus started having problems getting updates. About a week ago Norton couldn't find internet connection, turned off Norton Firewall and all was well. I have Vonage and the other day could not connect to internet - message about internet explorer kept popping up. I contacted Linksys as my phone was working fine. Spoke with a representitive who had me change security settings in Internet Options to "low". I questioned this and he said that it was fine, Linksys had a build in firewall that would catch things. Anyhow, my computer is running slow, has been for a while and is now worse. I ran clean-up and it didn't really help. It seems to have gotten worse since I changed my security settings. To compound the problem, I am wanting to change my internet content settings ( I have a nine year old). Computer is three years old - should I just get a new one, or poffibly reformat my hard drive and start fresh?
  • 0


Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Type in the address bar and press enter, if it gives you the router set up page, run basic settings


Unplug the router from the mains for a couple of minutes, plug it in

If no change, download and run this


If no change

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP