This topic is locked
I'm hoping someone will be able to help with removal of the last few instances of Adware.Look2me spyware which I just cannot get rid of. It's on an updated Windows ME system which unfortunately cannot be upgraded to XP but is nevertheless needed on a daily basis. I'm trying to avoid having to do a new install.
I've searched all the forums here and have found many things which have helped to remove much of the spyware on the system but the ones left are proving particularly stubborn. The automated tools available for killing Look2me seem to work on 2000/XP only so I'm wondering whether it needs manual intervention?
I've run updated versions of Spybot, Trojanhunter and AVG and removed everything but Ad-aware continues to find two permanent instances plus a few others after each reboot. When the scan runs, as it finds each instance it pops up a dialog box saying "Explorer has experienced an error in < unknown> or "Rundll32 has caused an error in KERNEL32.DLL". After the scan if I try to remove Adaware.Look2Me it hangs on "DELETING" and I end up having to crash the application. The next time they are still there again.
If anyone can help I'd really appreciate it. Ad-aware and HiJackThis logs are listed below.
Many thanks
Berney
HiJackThis log
--------------
Logfile of HijackThis v1.99.1
Scan saved at 22:59:13, on 14/10/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\SPYWAREFIX\HJT\HIJACKTHIS_1_99_1.EXE
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
http=http://www-cache.freeserve.net:8080;ftp=http://www-cache.freeserve.net:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;<local>
R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} -
C:\PROGRAM FILES\DESKBAR\DESKBAR.DLL
F1 - win.ini: run=hpfsched
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} -
C:\PROGRAM FILES\CANON\EASY-WEBPRINT\TOOLBAND.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} -
C:\PROGRAM FILES\EBAY\EBAY TOOLBAR2\EBAYTB.DLL (file missing)
O3 - Toolbar: (no name) - {C004DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CreativeMixer] C:\Program Files\Creative\Sharedll\AHQ\CTMIX32.EXE /t
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [Adaptec DirectCD]
C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program
Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [OWCCardbusTray] ocbtray.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\SYSTEM\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.6\THGUARD.EXE"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\PROGRAM FILES\LOGITECH\VIDEO\MANIFESTENGINE.EXE" boot
O4 - HKCU\..\Run: [] "C:\PROGRAM FILES\ERRORSAFE FREE\UERS.EXE" /min
O4 - Startup: Corel Print House Registration.lnk = C:\Program Files\Corel\Print House 2000\Register\Remind32.exe
O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: &eBay Search - res://C:\PROGRAM FILES\EBAY\EBAY TOOLBAR2\eBayTb.dll/RCSearch.html
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {8EF27A70-DD04-11D6-B7F6-00A0C9CD5F8A} - http://www.quikshield.com/qshsetup.exe
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensave.../sinstaller.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft....k/?linkid=48835
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
http://messenger.zon...nt.cab31267.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg...l_v1-0-3-48.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zon...kr.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class)
- http://messenger.zon...wn.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class)
- http://messenger.zon...er.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://balletrox.spa....cab?10,0,912,0
O16 - DPF: {E055C02E-6258-40FF-80A7-3BDA52FACAD7} (Installer Class) -
http://activex.matca.../speedtest2.dll
Ad-aware log
---------------
Ad-Aware SE Build 1.06r1
Logfile Created on:14 October 2006 22:10:29
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R125 06.10.2006
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References detected during the scan:
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Adware.Look2Me(TAC index:7):13 total references
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Ad-Aware SE Settings
===========================
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file
Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects
14-10-2006 22:10:29 - Scan started. (Full System Scan)
Listing running processes
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#:1 [KERNEL32.DLL]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4279201193
Threads : 4
Priority : High
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Win32 Kernel core component
InternalName : KERNEL32
LegalCopyright : Copyright © Microsoft Corp. 1991-2000
OriginalFilename : KERNEL32.DLL
#:2 [MSGSRV32.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294945609
Threads : 1
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows 32-bit VxD Message Server
InternalName : MSGSRV32
LegalCopyright : Copyright © Microsoft Corp. 1992-1998
OriginalFilename : MSGSRV32.EXE
#:3 [MPREXE.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294836781
Threads : 2
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : WIN32 Network Interface Service Process
InternalName : MPREXE
LegalCopyright : Copyright © Microsoft Corp. 1993-2000
OriginalFilename : MPREXE.EXE
#:4 [STMGR.EXE]
FilePath : C:\WINDOWS\SYSTEM\RESTORE\
ProcessID : 4294705273
Threads : 4
Priority : Normal
FileVersion : 4.90.0.2533
ProductVersion : 4.90.0.2533
ProductName : Microsoft ® PCHealth
CompanyName : Microsoft Corporation
FileDescription : Microsoft ® PC State Manager
InternalName : StateMgr.exe
LegalCopyright : Copyright © Microsoft Corp. 1981-2000
OriginalFilename : StateMgr.exe
#:5 [DDHELP.EXE]
FilePath : C:\WINDOWS\SYSTEM\
ProcessID : 4294736853
Threads : 2
Priority : Realtime
FileVersion : 4.08.01.0881
ProductVersion : 4.08.01.0881
ProductName : Microsoft® DirectX for Windows® 95 and 98
CompanyName : Microsoft Corporation
FileDescription : Microsoft DirectX Helper
InternalName : DDHelp.exe
LegalCopyright : Copyright © Microsoft Corp. 1994-2001
OriginalFilename : DDHelp.exe
#:6 [EXPLORER.EXE]
FilePath : C:\WINDOWS\
ProcessID : 4294897453
Threads : 15
Priority : Normal
FileVersion : 5.50.4134.100
ProductVersion : 5.50.4134.100
ProductName : Microsoft® Windows ® 2000 Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : Copyright © Microsoft Corp. 1981-2000
OriginalFilename : EXPLORER.EXE
Adware.Look2Me Object Recognized!
Type : Process
Data : MQCPXL32.DLL
TAC Rating : 7
Category : Adware
Comment : Muxdm.dll.dmp
Object : C:\WINDOWS\SYSTEM\
Warning! Adware.Look2Me Object found in
memory(C:\WINDOWS\SYSTEM\MQCPXL32.DLL)
#:7 [RUNDLL32.EXE]
FilePath : C:\WINDOWS\
ProcessID : 4294787193
Threads : 1
Priority : Normal
FileVersion : 4.90.3000
ProductVersion : 4.90.3000
ProductName : Microsoft® Windows® Millennium Operating System
CompanyName : Microsoft Corporation
FileDescription : Run a DLL as an App
InternalName : rundll
LegalCopyright : Copyright © Microsoft Corp. 1991-1998
OriginalFilename : RUNDLL.EXE
Adware.Look2Me Object Recognized!
Type : Process
Data : PNBASE.DLL
TAC Rating : 7
Category : Adware
Comment : Muxdm.dll.dmp
Object : C:\WINDOWS\SYSTEM\
Warning! Adware.Look2Me Object found in memory(C:\WINDOWS\SYSTEM\PNBASE.DLL)
#:8 [AD-AWARE.EXE]
FilePath : C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PERSONAL\
ProcessID : 4294874085
Threads : 2
Priority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved
Memory scan result:
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New critical objects: 0
Objects found so far: 2
Started registry scan
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Registry Scan result:
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New critical objects: 0
Objects found so far: 2
Started deep registry scan
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Deep registry scan result:
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New critical objects: 0
Objects found so far: 2
Started Tracking Cookie scan
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Tracking cookie scan result:
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New critical objects: 0
Objects found so far: 2
Deep scanning and examining files (c:)
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Adware.Look2Me Object Recognized!
Type : File
Data : OclyPRO.dll
TAC Rating : 7
Category : Adware
Comment :
Object : c:\WINDOWS\SYSTEM\
Adware.Look2Me Object Recognized!
Type : File
Data : OZCOM400.DLL
TAC Rating : 7
Category : Adware
Comment :
Object : c:\WINDOWS\SYSTEM\
Adware.Look2Me Object Recognized!
Type : File
Data : RSCMQSVR.DLL
TAC Rating : 7
Category : Adware
Comment :
Object : c:\WINDOWS\SYSTEM\
Adware.Look2Me Object Recognized!
Type : File
Data : NGSWAN16.0
TAC Rating : 7
Category : Adware
Comment :
Object : c:\_RESTORE\TEMP\
Adware.Look2Me Object Recognized!
Type : File
Data : NMDESK32.0
TAC Rating : 7
Category : Adware
Comment :
Object : c:\_RESTORE\TEMP\
Adware.Look2Me Object Recognized!
Type : File
Data : WGADRVUD.0
TAC Rating : 7
Category : Adware
Comment :
Object : c:\_RESTORE\TEMP\
Adware.Look2Me Object Recognized!
Type : File
Data : MCPBDE40.0
TAC Rating : 7
Category : Adware
Comment :
Object : c:\_RESTORE\TEMP\
Adware.Look2Me Object Recognized!
Type : File
Data : IHIGN32.0
TAC Rating : 7
Category : Adware
Comment :
Object : c:\_RESTORE\TEMP\
Adware.Look2Me Object Recognized!
Type : File
Data : RKCLTSPX.0
TAC Rating : 7
Category : Adware
Comment :
Object : c:\_RESTORE\TEMP\
Adware.Look2Me Object Recognized!
Type : File
Data : DMNZIP32.0
TAC Rating : 7
Category : Adware
Comment :
Object : c:\_RESTORE\TEMP\
Adware.Look2Me Object Recognized!
Type : File
Data : SBLSRV32.0
TAC Rating : 7
Category : Adware
Comment :
Object : c:\_RESTORE\TEMP\
Disk Scan Result for c:\
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New critical objects: 0
Objects found so far: 13
Hosts file scan result:
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0 entries scanned.
New critical objects:0
Objects found so far: 13
Performing conditional scans...
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Conditional scan result:
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New critical objects: 0
Objects found so far: 13
22:18:50 Scan Complete
Summary Of This Scan
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Total scanning time:00:08:20.920
Objects scanned:151096
Objects identified:11
Objects ignored:0
New critical objects:11
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