Netgear router won't install on Windows 98SE
Started by
snapsparkchik
, Oct 15 2006 05:57 AM
#1
Posted 15 October 2006 - 05:57 AM
#2
Posted 15 October 2006 - 08:29 AM
Are there any other users on this computer? Do you have administrator rights?
#3
Posted 15 October 2006 - 09:33 AM
Hi Stormknight6, thank you so much for your quick reply. My mother has her own profile set up on the computer but no one else in the family does. When we start up the computer, there is a network screen that comes up with the username default and no password but I hit OK and the computer loads normally.
#4
Posted 15 October 2006 - 11:37 AM
So that would be the administrator account then I suppose... How old is the router? Brand new?
#5
Posted 15 October 2006 - 12:34 PM
Yes the router is brand new. The box does say it works with Windows 98, at first I thought that might be the issue.
#6
Posted 15 October 2006 - 01:39 PM
I hate doing this, but becuase of the strange nature of the issue, I would say to call Netgear. They will give you free support for 90 days, starting from when you register the router. I had to call them myself when I first started. Keep in touch.
#7
Posted 15 October 2006 - 02:16 PM
Not a problem. Actually, I didn't know Netgear had a 800-number. I'll give them a call. Thanks again for your help!
#8
Posted 15 October 2006 - 02:36 PM
Keep us updated
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