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Ad-Aware causes computer to restart


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#1
Beckey

Beckey

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If I start to run Ad-Aware SE, my computer restarts itself after about ten seconds of the program running. There is no countdown, it just restarts itself.

Microsoft's malware program found nothing wrong with my computer.

I ran Hijack This, and this is my log file:
Please note that I usually have everything disabled with msconfig..

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\My Documents\HijackThis.exe

O2 - BHO: (no name) - {f088c8bf-72a2-4f9f-8d33-da8903b0e82a} - C:\WINDOWS\system32\hnetmxx.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NI.UWFX5] "C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\A1PIZIX8\WinFixer2005ScannerInstall[1].exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: Organize.lnk = ?
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?LinkID=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1160939972859
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1160940986421
O20 - AppInit_DLLs: c:\windows\system32\ddcyxwx.dll
O20 - Winlogon Notify: hnetmxx - C:\WINDOWS\SYSTEM32\hnetmxx.dll
O23 - Service: AshampooDefragService - Unknown owner - C:\Program Files\Ashampoo\Ashampoo Magic Defrag\bin\aDefragService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

I have tried removing the two "hnetmxx.dll" files and "ddcyxwx.dll", but they are still there when I run the program again.

I tried running Ad-Aware SE and Hijack This in safe mode, to no avail. Ad-Aware still restarted my computer.

is there anything else I can do?
thank you.
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