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#1
lecy

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Hi,
I have an Aiptek 12000u graphics tablet , problem is every time I try to use it , it causes windows to crash . I have tried downloading latest driver from manufacturer , no help. Any one got any ideas how I can solve this problem. :whistling:
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#2
fleamailman

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more details plz,(ignore where details already given)
- nature of crash =
- what comp =
- what os =
- what age =
- requirements met =
http://www.aiptek.co...AS#requirements
- devmgmt.msc, driver reading as OK =
- appwiz.cpl, program installed as Ok =

Edited by fleamailman, 16 October 2006 - 07:12 AM.

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#3
lecy

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more details plz,(ignore where details already given)
- nature of crash = Blue Screen
- what comp =
- what os =XP Home edition
- what age =Computer 9mths /grahics tablet 6 mths
- requirements met =
http://www.aiptek.co...AS#requirements
- devmgmt.msc, driver reading as OK =
- appwiz.cpl, program installed as Ok =


I do not understand what else you are asking , please explain
Thank you
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#4
dsenette

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In safe mode:

Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART

Now try to use the tablet...if it causes the computer to restart it should result in a BSOD error...report the STOP ERROR and any parameters.

Do start > run > type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
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#5
fleamailman

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sorry I was writing too fast
'what type of crash', dsenette has explain how to going about finding that
'what type of computer', laptop or desktop
'what os', what type of opperating system which is XPhome in this case
'what age', means how old
'requirements met', means are the requirements stated in the link given met by you configuration

no problem with not understanding the rest, it just tells me how to address you here so I will use longhard then.
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