[elshowgun]

Hi all,

After my cd writer failed to burn files ontoa cd through nero, i stopped the apploications and decided to restart the PC..as i did, the machine woud start up correctly, with windows logo etc..then i noticed the desktop was blank, no tool bars, no icons, are visible!!



My first reaction was to reboot which i did but still no desktop. I did ctrl+alt+ del and was able to bring up Task Manager. Nothing suspicious was running and explorer.exe was not running either. So I clicked File>New Task> and browsed to explorer.exe.. It kicked an error saying it could not be found.
I rebooted to safe mode and still no desktop or explorer.

I tried going to safe mode, and no luck with it!

*Then went and clicked New Task, click the browse button and navigate to C:\Windows folder

And i find the explorer.exe in the windows folder!!!

So what now???

btw im very new to computers so forgive me and my obvious questions!!

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In task manager, click file, new task, type explorer.exe then click OK

OR

In task manager, click file, new task, type sfc /scannow then click OK

[Retired Tech]

In task manager, click file, new task, type explorer.exe then click OK

OR

In task manager, click file, new task, type sfc /scannow then click OK

[elshowgun]

ive tried the first...no luck!!

i just tried the 2nd thing u noted..it asked me to insert the xp disc..i did , it scanned..and nothing>>??

[Retired Tech]

Reboot the PC

If no change

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

If no change

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive

After running XP Repair you will need to install all Windows Updates

Microsoft Update

[elshowgun]

I tried getting on to the command prompt..
It would not let me type in my pw for the admin option!!??It freezes..
is there a way i can delete the PW section for the admin access??

[Retired Tech]

You should be able to click the admin account and press enter without entering a password.

[elshowgun]

if i do a fresh scan, im goiung to move all my important files to the external HD...only problem i see is, how do i remove the external (via usb) beacuse i uslually would click an exit out through the windows tool bar...now as its not there, how do i perform this task???

[Retired Tech]

If you get to do the sfc /scannow then it should replace the missing link

Post back if it does not

[elshowgun]

Hi Keith,

after i did the sacn as you instructed, nothing occurs, i even resetted the machine and still nothing..

i opened up the C drive and found the explorer.exe in the WINDOWS folder...so what is wrong here?

[Retired Tech]

Can you find these

[attachment=11241:attachment]

[Retired Tech]

Also

http://www.geekstogo...s...ost&p=59554

[elshowgun]

only found explorer.exe in the windows folder..

no explorer found in the service pack files

[Retired Tech]

Did post 11 fix it

[elshowgun]

Did post 11 fix it

OK please show me how i can m akea new account through task manager??
i have no access through the tool bar as its not available..

i wouldnt mind a step by step of this, then i can takec it from there

thank you

[Retired Tech]

Click file, new task, type control panel then click OK, if you get the control panel, run user accounts, create a new account