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I think I have all the must toos done and I still have a problem HELP


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#16
Technical_1

Technical_1

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Congratulations HATTENATOR. :help: Your system is clean of Malware. :whistling:

I do notice that you are running IE7. This could explain the fact that TrendMicro's scan didn't work. I think IE7 is still in Beta, if I'm not mistaken. I would say use IE7 at your own risk, for now at least.

Below is my standard closing speech. You may already have some of these programs and/or performed some of these steps. Use what you can and skip the rest.
  • Please re-hide hidden files.
    Follow the directions you used earlier to show hidden files and undo the changes you made so that hidden files are actually hidden once again.
  • Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only
    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.
    If you use Firefox browserClick Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browserClick Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.
  • Create New Restore Point and Delete Old Restore Points.
    Step #1 - Create a New Restore Point

    Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.

    Step #2 - Flush All Previous Points

    Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point.
  • Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
    • SpywareBlaster to help prevent spyware from installing in the first place.
    • SpywareGuard to catch and block spyware before it can execute.
    • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
  • You should also have a good firewall. Here are 2 free ones available for personal use:
  • You should also have a good Anti-Virus (these are also free for personal use):It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
  • To keep your operating system up to date you should do a windows update monthly. Here's the link:
  • And to keep your system clean, run these free malware scanners weekly, and be aware of what emails you open and websites you visit.
  • To learn more about how to protect yourself while on the internet read this article by Tony Klein: So how did I get infected in the first place?
Safe Surfing!

:blink:
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#17
therock247uk

therock247uk

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :whistling:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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