Now after the power cuts i booted up the pc ans zonealarm detected a new network, so i click ok and then it asked if i wanted "services.exe" to contact the internet, i agreed, but since then tyhere has been no connection.
I got tech support from my ISP to ring me and we went through everything, reset it, ping it sucssfully, done the dnsflush, uninstalled zone alarm and avg etc, still we could not get the router page up into internet explorer. they have agreed to send me a new router - awaiting it as i type.
1) But i have a few quetsions, could the power cuts have effected the router?
2) Was the "services.exe" the cause maybe of this as i have no idea what this program is (stupid i know)?
Thanks for any help