Please first go to to Start > Run
Type:regedit
Click OK.
- On the leftside, click to highlight My Computer at the top.
- Go up to "File > Export"
- Make sure in that window there is a tick next to "All" under Export Branch.
Leave the "Save As Type" as "Registration Files".
Under "Filename" put backup
- Make sure in that window there is a tick next to "All" under Export Branch.
- Choose to save it to C:\ or somewhere else safe so that you will remember where you put it (don't put it on the desktop!)
- Click save and then go to File > Exit.
Just confirming that you got the right values.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sr]
"Start"=dword:00000000
Regards,