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#1
blue sky

blue sky

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Hi,
The sound on my pc has just 'vanished'.
I have checked all connections, okay, i have been into my device manager as advised on windows xp help.
No luck.
I would appreciate any help, oh by the way i have a confession, in my infinite wisdom i downloaded 'Realtek AC97 audio'.
Was this a silly thing to do? do i remove or keep it.
Kindest Regards
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#2
fleamailman

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Hi, welcome to geeks
this one interests me
remember I am working blind so bare with me
also if you haven't mentioned it yet:
- what model of computer
- what os, XPpro or home
- how old is it

let's see:

before anything esle
- try headphones to rule out speakers

runbox command
- press: winkey + r button
- type: mmsys.
- press: enter
- click: advanced
- see if your settings are for your configuration.

runbox command
- press: winkey + r button
- type: sndvol32.exe
- press: enter
- check to see if none have turned down or muted

runbox command
- press: winkey + r button
- type: devmgmt.msc
- press: enter
- see if there are yellow blobs on sound devices, means missing drivers.
- right hand click: sound icon
- choose: check for new hardware

postback and we will continue
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#3
blue sky

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Hi Fleamailman,
My pc is packard bell with windows xp home edition and is 16 months old.

I have tried my headphones and they work, also if i plug in the speakers from my old pc into the headphones socket thet also work.

There is no sound from my inbuilt speakers on my monitor.

I am a novice @ this pc stuff so how do i runbox command?
Regards
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#4
fleamailman

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No problem I always come in a post at middle pitch so to speak to know who I am dealing with.

On the keyboard you will see a key that looks like Microsoft's symbol, press that key and the r button, that will bring up the runbox.

Then just paste the things I have asked you to paste in the runbox slot, press enter and the relevent window will appear.
This saves us dancing aroung the computer to find the same window, and also if you want it again, just open the runbox and it will be there, and each one you add to runbox is remembered this way; open, arrow down the list, find and press enter, - simple isn't it.

back to your problem now that you have explained more
- have you pluged in the cord that goes from the moniter to the computer, into the socket at he back of the computer, the same place that do for the headphones

Edited by fleamailman, 20 October 2006 - 09:17 AM.

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#5
blue sky

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Hi again,
Just runbox command;

mmsys. windows cannot find

sndvo132.exe windows cannot find

devmgmt.msc went to device manager, no yellow blobs on sound devices, quicly checks for hardware and
returns to where i started.

cord is plugged in from moniter to back of computer, speakers plug in at front under thr usb's

Edited by blue sky, 20 October 2006 - 09:45 AM.

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#6
wannabe1

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Hi blue sky...

Is there a speaker output jack on the rear of the machine? If there is, try connecting the speakers there.

wannabe1
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#7
fleamailman

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sorry my typing errror
mmsys.cpl
(I forgot the '.cpl' to it)
sndvol32.exe(forget this command as you can just press sound icon on your taskbar to get the same window but since you say you can get sound from other speakers, this step is unnesserary now)

the speaker output jack is normally the green one on the back of the computer
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#8
blue sky

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Thanks to fleamailman and wannabee 1 i have now solved the problem.
Kindest Regards
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