[bberton]

I did go through the recommended process, rebooting in safe mode and going to add/remove programs. But I didn't see the SpywareQuake entry so haven't been able to double-click and uninstall. Meanwhile the 'infected' message hits me every five minutes. Thanks for any suggestions for someone not exactly tech-proficient.

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Hi bberton and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

Download and run the following HijackThis autoinstall program from Here . Please choose the default location of C:\Program Files\ as the destination. You will be prompted to create a shortcut on your desktop. ACCEPT. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

• Run HijackThis
  
• Click SCAN and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  
• POST the log into this thread using 'Add Reply' (Ctrl-V to 'paste')

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi bberton and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

Download and run the following HijackThis autoinstall program from Here . Please choose the default location of C:\Program Files\ as the destination. You will be prompted to create a shortcut on your desktop. ACCEPT. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

• Run HijackThis
  
• Click SCAN and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  
• POST the log into this thread using 'Add Reply' (Ctrl-V to 'paste')

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

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