[insipid]

You apparently don't have enough priviledges to edit the registry, that's why the tool won't create the export file. Is this a work computer, or yours? Do you have anyone available who CAN log in as Administrator?

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family computer, im the most computer savvy

[JustAnotherGuy]

family computer, im the most computer savvy

[insipid]

I've never had to recover an Administrator password before, I know there are ways to do it, but I'd like to go the safest route. I've asked for suggestions from the experts, I'll have an answer for you soon.

[JustAnotherGuy]

actually, i found out the password for the Administrator account and i logged on in safe mode. then i used the RegSearch.exe for svchGst.exe but got the same error again for creating the reg.txt file. it also shows the same information in notepad as last time.

also, i have admin rights for the current user as well as being able to log in as Administrator.

Edited by JustAnotherGuy, 16 April 2005 - 11:20 AM.

[insipid]

Good, now let's go with another registry search tool, since the other isn't working for us. Please download Registry Search tool here http://www.billsway.com/vbspage/. Extract it to it's own folder and double-click to run it.

Paste svchGst.exe into the find box and click 'OK'. It will run for a time, and open a notepad document. Post the text in a reply here.

Just in case this doesn't work, and I'm not at all sure why the other tool didn't, can you run regedit? (Click Start >> Run and type regedit in the box). As a rule, I try not to ask people to manually edit the registry, but we may need to do so.

[insipid]

Due to lack of feedback, this topic is closed. If you need it reopened, contact a staff member.