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unique problem guys!


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#1
THUNDER BOLT

THUNDER BOLT

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Hi guys recently I installed a game named command&conquer generals renegade.
I disliked it and uninstalled it immediately. From that very next day my computer became very slow. It works well for half hour then becomes slow. I formatted c drive and installed os again. But the problem continues. I performed virus test ending up with no results. When I click turn off (to shut down my comp) it asks to end explorer.exe, NVIDIA twin view window etc. i don’t know what’s going on. Hope you would reply to me soon. I would be very thankful to you .
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#2
fleamailman

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Hi, welocome to geeks
this one interests me
remember I am working blind so bare with me
also if you haven't mentioned it yet:
- what model of computer
- what os, XPpro or home
- how old is it
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#3
THUNDER BOLT

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AMD ATHLON 64 BIT PROCESSOR 2GHZ
ASUS K8S MX MOTHERBOARD
GEFORCE FX 5200 GRAPHICS CARD
80 GB HDD
windows XPFD PROFESSIONAL SP1
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#4
fleamailman

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good morning tb
shall we check iif it is one of your programs
- disconect computer from the internet

runbox command
- press keyboard buttons: winkey + r
- paste this in slot: msconfig
- press: enter
- press tab: start ups
- record which start ups are enabled
- disable all start ups
- turn off the computer
- turn the computer back on
- see if a start up has come back on
- tell me if after a while the same thing happen
(tells us that it is program related)

check drivers
runbox command
- press keyboard buttons: winkey + r
- paste this in slot: devmgmt.msc
- press: enter
- go through each icon in turn
(any yelllow blobs meaning missing drivers)

Edited by fleamailman, 22 October 2006 - 03:50 AM.

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#5
THUNDER BOLT

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i have done everything that u have told
two statups NvCpl ccApp have come back on.
do u think this is the real problem.can i continue doing my work by
disabling all the statups.will this have any affect on the system.
thanks once again reply me soon fleamailman!
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#6
fleamailman

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disabling your startup only tells us that the problem is a program
you cannot be without protection on the internet so enable startups
please have a check though your programs on runcommand: appwiz.cpl
see if there is not one that should be there

lets also do a spring clean of the computer as it might just be someleftover glitch form the uninstalling you did
Time to use your "runbox" to clean your computer,
(all these steps are done with the run box then)

deleting the prefetch files
-----------------------------
runbox command
- press keyboard buttons: winkey + r
- paste in the slot: prefetch
- press: enter
(the prefetch folder opens)
- press: ctrl + a
(select all is the same)
- press: shift + del
(deletes without prompt)

disc clean up
---------------
runbox command
- press keyboard buttons:winkey + r
- paste: cleanmgr.exe
- choose drive(normally C: )
- press: enter
(this process can take a long time)

checkdisk
------------
runbox command
- press the keyboard buttons: winkey + r
- paste in the slot: chkdsk /f /r
- press: enter
( black window appears)
- press: Y button
- press: enter
- reboot the comp
(this process is the longest, worse the screen may be
lost before hours later the computer arrives at the welcome screen)

disc defragmenter
----------------------
runbox command
- press the keyboard buttons: winkey + r
- paste in the slot: dfrg.msc
- press enter
(this process can take a long time)

deleting internet cookies, files and history
-------------------------------------------------
- press the keyboard buttons: winkey + r button
- paste in the slot: inetcpl.cpl
- press: enter
- click: delete cookies
- click: delete file
- click: clear history

disable unwanted startups
------------------------------
runbox command
- press: winkey + r
- paste: msconfig
- press: enter
- click tab: start ups
- keep: the AV and firewall entriies enabled,
- disable: 100% unused or unneeded entries
- Unsure about the start up: http://www.bleepingc...r.com/startups/
(IMPORTANT: enable all startups before running the Hijackthis program)

anyway, the machine should run better after this

Edited by fleamailman, 22 October 2006 - 07:17 AM.

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#7
mattntam

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ive had this same problem. try this
GO TO ALL PROGRAMS(START UP)
SYSTEM TOOLS
RESTORE MY COMPUTER TO AN EARLIER DATE
CLICK ON NEXT
ENTER DATE OF WHICK IT WAS WORKING GOOD
THIS WORKED FOR ME
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#8
THUNDER BOLT

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well!!!
my games are still hanging after 30 minutes of play.
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#9
fleamailman

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I am beginning to feel stumped,
- apart from the game play,
is the computer still laging
- do you feel that the computer was working well when you disabled the start ups
- those two games you uninstalled, if you installed them again, would performance return, suggesting direct X
- in taskmanaher which is the program hogging your system



happy for hints anyone

Edited by fleamailman, 24 October 2006 - 04:05 AM.

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#10
techahben

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Why don't you do a live update on your OS after enabling your firewall.

Problem is, if you don't enable your firewall, once you connected to the Internet, you will get hit by all the malware infected machines on the net and will cause you system to be infected before you could patch it up.

Once you done a full update, then test your system again and see if it still happening.
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#11
THUNDER BOLT

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apart from gameplay i dont think the comp is slowing down.well i disabled the startups only for half an hour or so.so i cant tell exactly
whether the comp was working well.
i have installed a new version of directX(think it is 9.0c).
i told u already that two statups NvCpl, ccApp have come back on.
the problem ending explore.exe has repeated once again.
do u think my comp has been affected by a virius which is not detected
by the antivirus.
hope u find a solution to my problem
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#12
fleamailman

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nvcpl, if it is the ligit one is, is nvidia, (if you don't have nvidia card then it could be the baddie
ccap, if it is the ligit one, is norton symantec, again if you don't have norton...

I don't feel that it is an infection here but little do I know so here is place to find out
http://www.geekstogo..._Log-t2852.html

my next line of attack was system restore but if it is an infection then it won't do the trick: however, if you have a resore point saved prior to the start of the problem, I like the idea after you check for malware

Edited by fleamailman, 24 October 2006 - 07:30 AM.

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#13
THUNDER BOLT

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i have turned system restore off well before the problem started.fogot to say one thing,
it seemed that the system was running a little bit faster when i turned off all startups.noticed this just now.

Edited by THUNDER BOLT, 24 October 2006 - 07:47 AM.

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#14
System101

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Part of that is because some of the processes associated with the start ups didn't start up, now that startups was reenabled the processes are once again using memory.

Have you tried to uninstall then reinstall the drivers for your graphics card?
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#15
crash override

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Just out of curiosity, have you perfomed any of the steps in the http://www.geekstogo..._Log-t2852.html from over at the malware forum?
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