[awk1203]

I am not able to update my computer because computer is saying software is not genuine. I have purchased this laptop from a known retailer and just don't know the reason that this is happenning. Please help!!!

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It all depends who you class as a 'known retailer'?

[GrantG]

It all depends who you class as a 'known retailer'?

[awk1203]

Best Buy, Circuit City, Frye's....

[awk1203]

I purchased at Best Buy but I serviced once at a local computer shop

[-OCM770-]

WGA notifications is an update which microsoft released to help prevent XP pirated copies, although it worked on ALL pirated copies, it also worked on some legitimate ones, meaning that it tells you that your copy of windows is not original, therefore, no windows updates, microsoft downloads, etc, etc, etc.

If this is your case then there is a way to uninstall WGA Notifications, i'll post it shortly.


-OCM770-

[-OCM770-]

is this what you see on your computer?

[Tal]

I think he did.

You are eligible by law (Maybe now not, I'm not so sure) to disable (legally) WGA by right clicking on this annoying icon and telling him to don't want to see it.

[awk1203]

No, Its not what I see.

[awk1203]

The picture in the attachment is in my task bar.

Attached Thumbnails

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[-OCM770-]

I guess that is the same thing, right click it and select to not appear anymore or no more notification in other words... stop [bleep]ing up my computer!!

[GrantG]

Oh, you can't say that around here :

[-OCM770-]

I know thats why i do it, but don't misunderstand me, it's all Microsofts fault, look at my signature. I love GeeksToGo haha

[wannabe1]

Hi awk1203...

I am not able to update my computer because computer is saying software is not genuine.

Rather than just hiding the problem, we need to find out why this operating system is suddenly seen as not genuine.

Have you installed any new hardware recently?

Try the validation wizard and see if it will revalidate. Open "MY Documents", click on "Help" in the toolbar, and choose "Is this copy of Windows legal?". Run the Validation Wizard from the resulting Microsoft webpage and post back with the results you get.

wannabe1