Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

No search option, No GPEDIT.MSC


  • Please log in to reply

#1
Nix930

Nix930

    New Member

  • Member
  • Pip
  • 3 posts
I just purchased a Gateway laptop running XP. Being the fool that I am, the first thing that I did was download some FREE photo editing software. Well. I became deeply infected with malware. After spending a few days cleaning it up I noticed problems with XP.

1. The search option was removed from the start menu. In Windows Explorer the Start button does not respond.

2. I tried to run GPEDIT.MSC and got a "Windows can not find GPEDIT.MSC" message.

Any suggestions on how to get back to normal?

Thanks in advance.
Nick
  • 0

Advertisements


#2
fleamailman

fleamailman

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,383 posts
Hi, welcoem to geeks
this one interests me
remember I am working blind so bare with me
also if you haven't mentioned it yet:
- what model of computer = gateway
- what os, XPpro or home =
- how old is it = new

gpedit is only of XPpro
we are going to do a spring clearn
if after that the problem remains it is back to the malware forum
(let's hope that it is just that the a glitch left by remains of your infection)

Time to use your "runbox" to clean your computer,
(all these steps are done with the run box then)

deleting the prefetch files
-----------------------------
runbox command
- press the buttons: winkey + r
- paste in the slot: prefetch
- press: enter
(the prefetch folder opens)
- press: ctrl + a
(select all is the same)
- press: shift + del
(deletes without prompt)

disc clean up
---------------
runbox command
- press keyboard buttons:winkey + r
- paste: cleanmgr.exe
- choose drive(normally C: )
- press: enter
(this process can take a long time)

checkdisk
------------
runbox command
- press the keyboard buttons: winkey + r
- paste in the slot: chkdsk /f /r
- press: enter
( black window appears)
- press: Y button
- press: enter
- reboot the comp
(this process is the longest, worse the screen may be
lost before hours later the computer arrives at the welcome screen)

disc defragmenter
----------------------
runbox command
- press the keyboard buttons: winkey + r
- paste in the slot: dfrg.msc
- press enter
(this process can take a long time)

deleting internet cookies, files and history
-------------------------------------------------
- press the keyboard buttons: winkey + r button
- paste in the slot: inetcpl.cpl
- press: enter
- click: delete cookies
- click: delete file
- click: clear history

disable unwanted startups
------------------------------
runbox command
press: winkey + r
paste: msconfig
press: enter
click on: start ups
keep: the AV and firewall entriies enabled,
disable: 100% unused or unneeded entries
Unsure about the start up: http://www.bleepingc...r.com/startups/
(IMPORTANT: enable all startups before running the Hijackthis program)

Edited by fleamailman, 21 October 2006 - 11:01 AM.

  • 0

#3
Nix930

Nix930

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
The OS is XP Media Center Edition - Version 2002 - Service Pack 2.

I performed all of the steps except for running msconfig. I get a "Windows can not find" box.

I still do not have a search button on my Start Menu. I read that it can be removed by malware.

I will go through the steps in the malware forum and keep you posted.

Thanks
  • 0

#4
fleamailman

fleamailman

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,383 posts
thanks, good luck, and at least your system is cleaned up by this lot then.
  • 0

#5
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Media Center doesn't include GPEDIT.MSC, as Media Center is basically XP Home in different colours, and Home doesn't include GPEDIT.MSC either.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP