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Random Disconnects!


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#1
GFix

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Hi there,

For a while now I have been encountering random disconnects from my wireless network and therefore the internet. There are 3 other pc's on the network. None of the other three experience these problems. My network speed is often at full signal strength and speed and then for no apparent reason it drops out for a few seconds before re-connecting, this can become a real pain. I running Windows SP2. I would really appreiciate and assistance that you might be able to give.


Network card: Ralink RT2500 Wireless LAN Card
Router: Belkin 54g WLAN/LAN router

Thanks.
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#2
Facedown98

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Hi. Have you tried resetting the router and modem before? If not, let me know and I'll help you through that.
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#3
GFix

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Ok I tried resetting the router and modem, this has no effect. Thanks for the reply. Where should I go from here?
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#4
Facedown98

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Only one computer does this? Well... Have you tried updating the drivers for the network adapter?
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#5
GFix

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The Drivers are all up to date, occasionally my computer freezes when the connection drops out

Thanks.
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#6
diabillic

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Do you have any other machine using the wireless network?
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#7
GFix

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Yep there are 3 other pc's connected wirelessly and one is wired.
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#8
SpaceCowboy706

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Ralink RT2500 Wireless LAN Card


Is that the chipset and driver version your using for the Linksys Wirelelss PCI card or is that the actual manufacturer version and model number. If not please provide the manufacturer and model?

Hows to get it:

Right Click on your My Computer icon and select Properties
OS DEPENDENT: Select the Hardware tab and then the Device manager button.
Scroll Down to Network Adapters and locate your wireless card: IS there a red x or yellow exclamation point on it? <reply 1>
Right click on your wireless card in the device manager and select Properties
Click on the Driver tab
Post back; the very first line, Driver Provider, Driver Version, Digital Signer <reply 2>
Click the Driver Details Button
Copy down what is under; Driver Files, Provider
<reply 3>
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#9
GFix

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1. There is no x or ! mark next to the adapter.

2. Driver Provider: Ralink Technology, Inc.
23/04/2004
Driver Version: 2.2.4.0
Digital Signer: Microsoft Windows Hardware Compatibility Publisher

3. Driver Provider: Ralink Technology, Inc.
File Version: 2.02.04.0000
Digital Signer: Not Digitally Signed

Thanks.
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#10
SpaceCowboy706

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I have never heard of Ralink actually making a network card. I do know that they make the chipset's in wireless cards though. I have checked the Ralink Homesite and it says the same. Feel free to check it out here.

What this means is that we need to know who the actual manufacturer of your card is, as you most likly have the wrong drivers or the wrong driver version loaded. Here is the hard way of finding out the manufacturer:


You may want to print this out or read it from another PC-----

Shutdown the PC
Unplug everything from the back of the pc (espically the power cord)
Remove the case cover (do not touch anything inside)
Visually inspect the wireless card for any writting, numbers, or print <reply 1>
Again, do not touch anything... if you have to... touch the case chasis first with both hands... then touch it
Put the case back on
Replug everyhting back in
Restart the computer
Post your replies as directed


The easy way would be to look oon the box it came in (but you most likely don't have that).
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#11
GFix

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1. Ok I found some print on the underside of the adapter: Wireless Lan Card IEEE 802.11g. The Manefucturers name was the mathematical symbol for the sum of followed by -olmax

Thanks.
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#12
SpaceCowboy706

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Ok that is still no help... Going to the network king now for help.... be back in a bit.
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#13
dsenette

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Download Everest from this link :
http://www.majorgeek...wnload4181.html

Run everest then click on the Report menu. Select Report Wizard, then select Hardware Related pages. Create the report as a TXT file (if this option is available). When its finished compiling, save the report & then attach it with your next post.:
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#14
GFix

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Ok this is what came up(I included what seemeed relevant, just ask if you need the rest):

Network adapters:
Direct Parallel 5.1.2535.0
NVIDIA nForce Networking Controller 4.8.2.0
NVIDIA nForce Networking Controller - Packet Scheduler Miniport5.1.2535.0
Ralink RT2500 Wireless LAN Card 2.2.4.0
Ralink RT2500 Wireless LAN Card - Packet Scheduler Miniport5.1.2535.0
WAN Miniport (IP) 5.1.2535.0
WAN Miniport (IP) - Packet Scheduler Miniport 5.1.2535.0
WAN Miniport (L2TP) 5.1.2535.0
WAN Miniport (PPPOE) 5.1.2535.0
WAN Miniport (PPTP) 5.1.2535.0



Non-Plug and Play Drivers:
AEGIS Protocol (IEEE 802.1x) v3.0.0.5
AFD
AVG7 Kernel
AVG7 Resident Driver XP
AVG7 Wrap Driver
Beep
Creative OS Services Driver
Creative SoundFont Management Device Driver
dmboot
dmload
EagleNT
ENTECH
Fips
Generic Packet Classifier
HTTP
IP Network Address Translator
IPSEC driver
ksecdd
mnmdd
mountmgr
NDIS System Driver
NDIS Usermode I/O Protocol
NDProxy
NetBios over Tcpip
NPPTNT2
Null
PartMgr
ParVdm
RDPCDD
Remote Access Auto Connection Driver
Remote Access IP ARP Driver
Remote Access NDIS TAPI Driver
Secdrv
TCP/IP Protocol Driver
VgaSave
VolSnap
Windows Driver Foundation - User-mode Driver Framework Platform Driver
Windows Socket 2.0 Non-IFS Service Provider Support Environment

NVIDIA Network Bus Enumerator:
NVIDIA Network Bus Enumerator 4.8.2.0

Ports (COM & LPT):
Communications Port (COM1) 5.1.2600.0
ECP Printer Port (LPT1) 5.1.2600.0

Processors:
AMD Athlon™ 64 Processor 3700+ 5.1.2600.0

Sound, video and game controllers:
Audio Codecs 5.1.2535.0
Legacy Audio Drivers 5.1.2535.0
Legacy Video Capture Devices 5.1.2535.0
Media Control Devices 5.1.2535.0
Microsoft Kernel System Audio Device 5.1.2535.0
Microsoft WINMM WDM Audio Compatibility Driver 5.1.2535.0
MPU-401 Compatible MIDI Device 5.1.2535.0
Realtek AC'97 Audio 5.10.0.5750
Sound Blaster Audigy 5.12.1.512
Standard Game Port 5.0.0.0
Video Codecs 5.1.2535.0


[ Network adapters / NVIDIA nForce Networking Controller - Packet Scheduler Miniport ]

Device Properties:
Driver Description NVIDIA nForce Networking Controller - Packet Scheduler Miniport
Driver Date 01/07/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File netpsa.inf
Hardware ID ms_pschedmp

[ Network adapters / Ralink RT2500 Wireless LAN Card ]

Device Properties:
Driver Description Ralink RT2500 Wireless LAN Card
Driver Date 23/04/2004
Driver Version 2.2.4.0
Driver Provider Ralink Technology, Inc.
INF File oem8.inf
Hardware ID PCI\VEN_1814&DEV_0201&SUBSYS_25601814&REV_01
Location Information PCI bus 5, device 6, function 0
PCI Device Ralink RT2500 802.11g Wireless Network Adapter
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#15
SpaceCowboy706

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Click on Start
Click on Run
Type in: devmgmt.msc and hit ok
Scroll down to network adapters and Right click on your wireless card and select "Uninstall"
After the device is Uninstalled do not restart your computer
Run the Everest report again and post the results.
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